Patient Services Coordinator in Northampton

Patient Services Coordinator in Northampton

Northampton Full-Time 24000 - 36000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our healthcare practice, managing appointments and supporting patients.
  • Company: A vibrant healthcare practice in Northampton focused on patient care.
  • Benefits: Training provided, supportive team, and a chance to make a difference in patients' lives.
  • Why this job: Join us to create positive experiences for patients and grow your skills in healthcare.
  • Qualifications: Strong communication and IT skills; customer service experience is a plus.
  • Other info: Fast-paced environment with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 Β£ per year.

A healthcare practice based in Northampton is seeking an enthusiastic Receptionist to be the first point of contact for patients. The successful candidate will manage appointments, process prescriptions, and provide general administrative support while ensuring a positive experience for patients.

Previous experience in a customer service environment and familiarity with NHS operations is a bonus, but training will be provided. Strong communication and IT skills are essential for this fast-paced environment.

Patient Services Coordinator in Northampton employer: Abington Park Surgery

Join our dynamic healthcare practice in Northampton, where we prioritise patient care and employee satisfaction. As a Patient Services Coordinator, you'll benefit from a supportive work culture that fosters professional growth through ongoing training and development opportunities. Enjoy a rewarding career in a fast-paced environment, where your contributions directly impact the well-being of our patients.
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Contact Detail:

Abington Park Surgery Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Patient Services Coordinator in Northampton

✨Tip Number 1

Make sure to research the healthcare practice before your interview. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since strong communication is key for a Patient Services Coordinator, try role-playing common scenarios with a friend or family member to boost your confidence.

✨Tip Number 3

Don’t underestimate the power of a follow-up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles like this one. Plus, it shows that you're proactive and tech-savvy, which is a great fit for the fast-paced environment.

We think you need these skills to ace Patient Services Coordinator in Northampton

Customer Service Skills
Appointment Management
Prescription Processing
Administrative Support
Communication Skills
IT Skills
Familiarity with NHS Operations
Ability to Work in a Fast-Paced Environment

Some tips for your application 🫑

Show Your Enthusiasm: When writing your application, let your passion for patient care shine through. We want to see that you're excited about the role and ready to make a positive impact on patients' experiences.

Tailor Your Experience: Make sure to highlight any relevant customer service experience you have. Even if it’s not in healthcare, we value skills that show you can handle a fast-paced environment and communicate effectively.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences are easy to spot.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Abington Park Surgery

✨Know Your Stuff

Familiarise yourself with the NHS operations and the specific services offered by the healthcare practice. This will show your enthusiasm and help you answer questions confidently.

✨Showcase Your Customer Service Skills

Prepare examples from your previous roles where you provided excellent customer service. Think about how you handled difficult situations and turned them into positive experiences for clients.

✨Practice Your Communication

Since strong communication skills are essential, practice speaking clearly and confidently. You might even want to do a mock interview with a friend to get comfortable with articulating your thoughts.

✨Be Ready for IT Questions

Brush up on your IT skills, especially any software commonly used in healthcare settings. Be prepared to discuss your experience with technology and how you can adapt to new systems quickly.

Patient Services Coordinator in Northampton
Abington Park Surgery
Location: Northampton
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