At a Glance
- Tasks: Manage sports and leisure facilities, ensuring top-notch customer service and safety.
- Company: Join Abingdon School, a leading independent school with a vibrant community.
- Benefits: Enjoy 25 days paid leave, private healthcare, and free lunches during term time.
- Other info: Flexible shifts available, with opportunities for professional development and social events.
- Why this job: Be part of a dynamic team and make a real difference in students' lives.
- Qualifications: Experience in customer service or facility management is a plus.
The predicted salary is between 27772 - 29660 £ per year.
Abingdon School is seeking a Duty Manager to join the team.
Job Type: Full Time, Part Time, Evening and Weekend roles
Salary: full time salary range for this role is £27,772 - £29,660 (depending on skills and experience) plus an annual retention bonus of £500.
The Foundation comprises two schools: Abingdon School and Abingdon Prep School, as well as Abingdon School Enterprises. Abingdon School is a leading independent day and boarding school with more than 1,000 pupils aged 11-18. Currently a boys school, it will become co-educational from September 2026. Abingdon Prep School is a vibrant and warm day preparatory school with around 200 pupils aged 4-13 which has been co-educational since last year. Both Schools are situated in beautiful and extensive grounds, with the senior school in the heart of Abingdon on Thames, just south of Oxford, and the Prep School located a few miles away in nearby Frilford.
The Role:
Abingdon School are seeking to appoint enthusiastic, motivated and committed candidates to join our fantastic team managing the sports and leisure facilities at Tilsley Park. We welcome applications from candidates looking to work either full time or part time (variable shifts including some evenings and weekends) or to work evenings or Saturday/Sunday shifts. Duty Manager roles are stimulating, varied and hands-on with a wide range of duties including customer service and administration skills and who are competent users of IT.
Key Responsibilities:
- Open, prepare and close the facility safely and on time, following all operating procedures
- Deliver first-class customer service, manage enquiries and handle complaints professionally
- Prepare venues and equipment for classes, community bookings and events, managing setup and takedown
- Carry out daily facility checks to ensure cleanliness, tidiness and safe conditions
- Work as a lifeguard or bar staff as required, maintaining full compliance
- Manage health and safety including risk assessments, incident reporting and mandatory training
- Support the management team with administrative tasks and booking system operations
You:
- Similar relevant experience in either customer service or facility management
- A positive, flexible and can-do attitude
- Friendly and professional with consistently excellent customer service skills
- Good administrative skills including attention to detail and a good standard of written English
- Willingness to attend training as required and an eagerness to learn and improve
- A commitment to the principles of equity, diversity and inclusion
- A commitment to the protection and safeguarding of children and young people
- A commitment to valuing and respecting the views and needs of children and young people
Benefits:
- You'll get 25 days off paid time off each year plus bank holidays
- Up to 14.1% employer pension contribution
- Abingdon Foundation Death in Service Scheme
- Employee Assistance Programme
- Private healthcare insurance
- We may be able to offer flexible working from home
- Free use of leisure facilities with discounted exercise classes
- Free lunches during term time
- Cycle to work scheme
- Discounted school fees (eligibility criteria apply)
- There are regular staff social events and opportunities to join other staff
- We offer free on-site parking and bike storage for all staff
- We offer a range of online and in-person courses to staff for free including first aid, mental health first aid and health and safety courses
Abingdon is committed to safeguarding the welfare of children and young people and expects all staff to share this commitment. All appointments are subject to a satisfactory enhanced DBS check.
To submit your CV for this Duty Manager opportunity please click Apply now!
Night Manager/Duty Manager in Oxford employer: Abingdon School
Abingdon Sports and Leisure is an excellent employer for self-employed Group Exercise Instructors, offering a vibrant work culture that promotes health and wellness. With access to top-notch facilities and a competitive hourly rate, instructors can thrive in a supportive environment that values creativity and engagement in fitness. This role not only allows for flexible scheduling but also provides opportunities for personal growth and community impact through diverse exercise classes.
StudySmarter Expert Advice🤫
We think this is how you could land Night Manager/Duty Manager in Oxford
✨Tip Number 1
Get to know the school and its values! Research Abingdon School and understand what makes it unique. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Duty Manager role. Personal connections can make a big difference!
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios related to customer service and facility management. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Night Manager/Duty Manager in Oxford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight any relevant customer service or facility management experience to show us you're a great fit for the Duty Manager role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re excited about this position at Abingdon School. Share specific examples of how your positive attitude and commitment to excellent customer service can benefit our team.
Show Off Your IT Skills:Since the role requires good administrative skills and IT competency, don’t forget to mention any relevant software or systems you’ve used in the past. We want to see that you can handle the booking system operations with ease!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us you’re keen to join our fantastic team!
How to prepare for a job interview at Abingdon School
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Duty Manager at Abingdon School. Familiarise yourself with their customer service expectations and the importance of health and safety protocols. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
As a Duty Manager, delivering first-class customer service is key. Prepare examples from your past experiences where you've successfully handled enquiries or resolved complaints. This will show that you can maintain professionalism even in challenging situations.
✨Highlight Your Flexibility
Given the variable shifts, it's important to express your willingness to work evenings and weekends. Share any previous experiences where you've adapted to changing schedules or taken on diverse roles, as this will illustrate your flexibility and commitment to the job.
✨Emphasise Teamwork and Communication
The role involves working closely with a team, so be ready to discuss how you collaborate with others. Provide examples of how you've effectively communicated in past roles, especially in high-pressure situations, to ensure smooth operations and excellent service.
