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- Tasks: Lead the development and improvement of operational policies and compliance procedures.
- Company: Join a dynamic organisation focused on legal and information management.
- Benefits: Competitive salary, hybrid working, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and team leadership.
- Why this job: Make a real impact by ensuring compliance and enhancing operational efficiency.
- Qualifications: Degree or equivalent experience with strong policy drafting and compliance skills.
The predicted salary is between 60000 - 65000 £ per year.
This role leads a newly established Operational Policy and Compliance function, responsible for developing, embedding and continuously improving operational policies and procedures. The function also supports the organisation’s compliance with data protection and information access legislation.
The postholder will oversee a small team and ensure the function can respond effectively to changing operational demands. The role sits within the Information Management team as part of a wider Legal and Information function. It requires close collaboration with legal, policy, knowledge management and operational teams across the organisation.
Purpose of the Role
The key objective of this role is to ensure that operational policies and supporting materials are clear, consistent and aligned with relevant legal and regulatory requirements. The role also provides oversight and guidance on statutory obligations relating to data protection and information access requests, ensuring compliance with applicable legislation.
Key Responsibilities
- Policy Development and Governance
- Establish and maintain a structured framework for the review and update of operational policies, procedures and guidance.
- Work with policy owners and subject matter experts to prioritise and deliver policy development activity.
- Ensure all policies reflect current legal, regulatory and organisational requirements.
- Identify gaps in policy coverage and drive continuous improvement.
- Drafting and Quality Assurance
- Lead the drafting and refinement of operational policies and guidance to ensure clarity and usability.
- Develop standardised templates and guidance to promote consistency and best practice.
- Provide expert input on structuring and presenting policy content, including complex or legally informed material.
- Advice and Interpretation
- Provide guidance on the interpretation and application of operational policies.
- Support teams in implementing policy requirements effectively.
- Contribute to decision making by offering clear, practical advice.
- Monitoring and Continuous Improvement
- Assess the effectiveness of policies through feedback, audit activity and performance data.
- Implement improvements based on insight and evaluation.
- Ensure policies remain accessible, relevant and aligned with organisational priorities.
- Communication and Engagement
- Lead the communication of policy updates across the organisation.
- Deliver briefings, reports and presentations to senior stakeholders as required.
- Work collaboratively with internal teams to ensure engagement and understanding.
- Compliance and Information Governance
- Support compliance with data protection and information access legislation.
- Oversee processes relating to information requests and ensure statutory deadlines are met.
- Develop and maintain processes that support effective information risk management.
- Team Leadership
- Line manage and develop team members, supporting performance and professional growth.
- Monitor workloads and allocate resources in response to changing demands.
- Establish clear service standards and performance measures for the function.
- Wider Contribution
- Support strategic and operational planning within the Information Management team.
- Contribute to the leadership of the wider Legal and Information function.
- Build a strong understanding of the organisation’s regulatory and operational environment.
Person Specification
- Degree or equivalent experience.
- Strong experience in drafting and reviewing policies, procedures or guidance.
- Proven ability to interpret and apply legislation, regulation or formal standards in an operational setting.
- Excellent written and verbal communication skills, including the ability to simplify complex information.
- Strong stakeholder engagement and relationship management skills.
- Experience of leading or supervising others.
- Good organisational skills with the ability to manage competing priorities.
- Proactive approach with sound judgement and decision making ability.
- Experience of working with data protection and information access frameworks.
- Strong IT skills including Microsoft Office.
- Understanding of equality, diversity and inclusion principles.
Operational Policy and Compliance Manager in City of London employer: Abingdon People
Contact Detail:
Abingdon People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Policy and Compliance Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in operational policy and compliance. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company’s policies and compliance practices. Show us you know your stuff and can bring fresh ideas to the table. Tailor your responses to highlight how your experience aligns with their needs.
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind. Use this opportunity to reiterate your enthusiasm for the role and how you can contribute to their operational policies.
✨Tip Number 4
Apply through our website for the best chance at landing that Operational Policy and Compliance Manager role. We love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Operational Policy and Compliance Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Operational Policy and Compliance Manager role. Highlight your experience in drafting policies and your understanding of data protection legislation, as these are key aspects of the job.
Showcase Your Communication Skills: Since this role involves a lot of communication with stakeholders, demonstrate your excellent written and verbal skills. Use clear and concise language in your application to reflect how you can simplify complex information.
Highlight Leadership Experience: If you've led teams or managed projects before, make sure to mention it! We want to see how you've supported others' professional growth and handled changing demands in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Abingdon People
✨Know Your Policies Inside Out
Before the interview, make sure you thoroughly understand the operational policies and compliance frameworks relevant to the role. Familiarise yourself with data protection legislation and any recent changes in regulations. This will not only help you answer questions confidently but also demonstrate your commitment to the role.
✨Showcase Your Leadership Skills
As this role involves managing a small team, be prepared to discuss your leadership style and experiences. Think of specific examples where you've successfully led a team or project, especially in policy development or compliance. Highlight how you supported your team’s growth and managed workloads effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to interpret policies. Practice articulating how you would handle specific compliance challenges or policy gaps. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Engage with Stakeholders
Since the role requires collaboration with various teams, think about how you would engage with stakeholders. Prepare examples of how you've successfully communicated policy updates or gathered feedback in the past. This will show your ability to foster relationships and ensure understanding across the organisation.