At a Glance
- Tasks: Empower older and disabled adults with essential digital skills through engaging training sessions.
- Company: Join AbilityNet and BT Group in a mission to reduce digital exclusion.
- Benefits: Enjoy a competitive salary, flexible hours, and meaningful work that makes a difference.
- Why this job: Make a real impact by helping others thrive in a digital world.
- Qualifications: Experience in training, strong IT skills, and excellent communication abilities required.
- Other info: Flexible travel across Ayrshire and opportunities for personal growth.
The predicted salary is between 24000 - 30000 £ per year.
Overview
Position: Digital Skills Trainer – Ayrshire
Location: Home working with frequent travel across Ayr, Irvine, Kilmarnock
Hours: 4 days / 28 hours per week
Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)
Preferred start date: March 2026
Employment Status: 14 months, fixed term contract
Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions - both in person and online - helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world. These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.
What we’re looking for
- Training and facilitation experience: Proven experience in delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Apply and further information
Before you apply, please note that this role is only open to applicants based in the specified region, due to the geographic scope of delivery. Access to reliable transport is essential. Please clearly indicate your location when you apply.
Right to Work: We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits. Please note: Only applications that clearly meet the stated criteria will be considered i.e. a cover letter covering the required points and a separate CV. We are only able to provide feedback to candidates who attend an interview or assessment. Previous applicants need not apply.
Instructions
In order to apply for this role, AbilityNet require a Cover Letter and CV. Please upload your documents and complete the form on our website to apply:
- Cover Letter: In addition to including your reasons for applying for this role, you must answer the following three questions in your cover letter. Please use a maximum of 300 words per answer.
- CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description.
Panel Interviews: As part of the selection process, shortlisted candidates will be invited to attend a panel interview. This will involve a small group of representatives from AbilityNet who will assess your suitability for the role through structured questions aligned to the role requirements. Panel interviews offer a fair and inclusive process by providing multiple perspectives and ensuring consistency in evaluation. You’ll be assessed on your relevant experience, knowledge, communication style, and alignment with AbilityNet’s values and goals. We’re committed to making the process as accessible and supportive as possible - please let us know in advance if you require any adjustments or accommodations.
Please contact our HR team at hr@abilitynet.org.uk or call us on +44 (0)118 228 0379 / 0374.
Digital Skills Trainer - Ayrshire in Troon employer: AbilityNet
Contact Detail:
AbilityNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Skills Trainer - Ayrshire in Troon
✨Tip Number 1
Get to know the company and its mission! Before your interview, dive into AbilityNet's initiatives and values. This will help you connect your experience with their goals, showing that you're not just another candidate but someone who genuinely cares about reducing digital exclusion.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to training and outreach. Think about how you can share specific examples from your past experiences that highlight your skills in engaging diverse audiences and building relationships.
✨Tip Number 3
Show off your tech skills! Since this role is all about helping others navigate technology, be ready to discuss your proficiency with various tools and platforms. Maybe even prepare a quick demo or example of how you've helped someone learn a new digital skill.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions ready about the role or the team. This shows your interest and helps you gauge if it’s the right fit for you. Plus, it’s a great way to make a lasting impression!
We think you need these skills to ace Digital Skills Trainer - Ayrshire in Troon
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to answer the three questions clearly and passionately. We want to see your motivation for helping older and disabled people, so share personal stories that highlight your experience.
Tailor Your CV: When you’re putting together your CV, focus on the roles and achievements that are most relevant to this position. We’re looking for evidence of your training experience and how it aligns with what we do, so don’t hold back!
Showcase Your Communication Skills: Since this role involves engaging with diverse audiences, make sure your application reflects your excellent communication skills. Use clear language and structure your documents well to demonstrate your ability to connect with others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application. Plus, make sure to indicate your location clearly, as it’s essential for this role. We can’t wait to hear from you!
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to understand the specific needs of older people and disabled adults. Familiarise yourself with common challenges they face in using technology. This will help you demonstrate your empathy and ability to tailor your training approach during the interview.
✨Showcase Your Training Experience
Be ready to share specific examples of your previous training or facilitation experiences. Highlight how you engaged diverse audiences and adapted your methods to suit different learning styles. This will show that you have the practical skills needed for the role.
✨Demonstrate IT Proficiency
Since the role requires strong digital literacy, prepare to discuss your experience with various technologies, including Microsoft Office 365 and assistive tech. You might even want to bring a device to the interview to showcase your skills if relevant.
✨Build Trust and Relationships
Think about how you would establish trust with local partners and learners. Be prepared to discuss strategies you've used in the past to build effective relationships. This is crucial for outreach and ensuring successful training sessions.