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- Tasks: Help older and disabled individuals master essential digital skills through engaging training sessions.
- Company: Join AbilityNet, a leader in making technology accessible for everyone.
- Benefits: Enjoy a competitive salary, flexible working, and a supportive health programme.
- Other info: Flexible hybrid role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in your community by empowering others with digital skills.
- Qualifications: Experience in training, outreach, and strong IT skills are essential.
The predicted salary is between 18000 - 18000 £ per year.
Job Purpose: To support older and disabled individuals across Oban and Fort William develop essential digital skills, as part of a UK-wide training initiative funded by BT Group. Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.
Principal Accountabilities of the Digital Skills Trainer role:
- Community Engagement, Outreach & Relationship Management: Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet’s Digital Skills Training programme.
- Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities.
- Collaborate with local volunteers and corporate partners to enhance delivery and support for participants.
- Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.
Session Coordination:
- Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.
Training Delivery:
- Deliver group and one-to-one digital skills training sessions at various venues across your region.
- Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate.
- Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.
Digital Skills Support:
- Support individuals over 55 and/or disabled people to build confidence with core digital skills, including:
- Introduction to technology and the internet
- Using email and basic apps across Apple, Android, and Windows devices
- Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops)
Impact Monitoring:
- Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.
Feedback & Evaluation:
- Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.
Storytelling:
- Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.
Regional Flexibility:
- Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.
Other Duties:
- Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.
Knowledge, Skills and Experience required:
- Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Job Types: Part-time, Fixed term contract
Contract length: 14 months
Part-time hours: 28 per week
Pay: £18,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home
Application question(s): Are you located in the specified region with access to reliable transport?
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Fort William PH33
Trainer of Digital Skills - Oban and Fort William employer: AbilityNet
Contact Detail:
AbilityNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer of Digital Skills - Oban and Fort William
✨Tip Number 1
Network like a pro! Get out there and connect with local charities, healthcare providers, and community groups. The more people you know, the better your chances of landing that role as a Digital Skills Trainer.
✨Tip Number 2
Show off your skills! When you get the chance to deliver a training session, whether in person or online, make it engaging. Use real-life examples to demonstrate how digital skills can change lives, especially for older and disabled individuals.
✨Tip Number 3
Follow up after your sessions! Collect feedback and share success stories. This not only helps you improve but also showcases the impact of your work, making you a standout candidate for future opportunities.
✨Tip Number 4
Apply through our website! We want to see your application, so don’t hesitate to submit it directly. It shows you're keen and makes it easier for us to find you among the crowd.
We think you need these skills to ace Trainer of Digital Skills - Oban and Fort William
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can support older and disabled individuals in developing their digital skills, so be specific about your relevant experience!
Showcase Your Communication Skills: Since this role involves engaging with diverse audiences, it’s crucial to demonstrate your excellent communication skills. Use clear and concise language in your application, and don’t forget to mention any experience you have in training or facilitating sessions.
Highlight Your Outreach Experience: We’re looking for someone who can build relationships with community partners. Make sure to include examples of your outreach experience and how you’ve successfully engaged with organisations or groups in the past.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our mission to make digital skills accessible to all.
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to research the community you’ll be working with. Understand the challenges faced by older and disabled individuals in Oban and Fort William. This will help you tailor your responses and show that you genuinely care about making a difference.
✨Showcase Your Training Skills
Be ready to discuss your previous training experiences. Prepare specific examples of how you've successfully delivered group and one-to-one sessions. Highlight any creative methods you used to engage learners, especially those who may be hesitant about technology.
✨Demonstrate Relationship Building
Think of examples where you've built partnerships or collaborated with other organisations. Discuss how you’ve adapted your outreach strategies to suit different contexts, as this role requires strong community engagement skills.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific situations, such as supporting a learner struggling with technology. Practice articulating your approach to overcoming digital barriers and fostering confidence in your learners.