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- Tasks: Help older and disabled individuals master essential digital skills through engaging training sessions.
- Company: Join AbilityNet, a leader in making technology accessible for everyone.
- Benefits: Enjoy a competitive salary, flexible working, and a supportive health programme.
- Other info: Part-time role with opportunities for personal growth and impactful storytelling.
- Why this job: Make a real difference in your community by empowering others with digital skills.
- Qualifications: Experience in training and outreach, plus strong IT skills and communication abilities.
The predicted salary is between 18000 - 18000 £ per year.
Job Purpose: To support older and disabled individuals across North Glasgow and Stirling develop essential digital skills, as part of a UK-wide training initiative funded by BT Group. Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.
Principal Accountabilities of the Digital Skills Trainer role:
- Community Engagement, Outreach & Relationship Management: Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet's Digital Skills Training programme. Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities. Collaborate with local volunteers and corporate partners to enhance delivery and support for participants. Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.
- Session Coordination: Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.
- Training Delivery: Deliver group and one-to-one digital skills training sessions at various venues across your region. Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate. Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.
- Digital Skills Support: Support individuals over 55 and/or disabled people to build confidence with core digital skills, including: Introduction to technology and the internet, Using email and basic apps across Apple, Android, and Windows devices, Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops).
- Impact Monitoring: Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.
- Feedback & Evaluation: Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.
- Storytelling: Assist in developing case studies to showcase individual journeys and demonstrate the programme's real impact.
- Regional Flexibility: Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.
- Other Duties: Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.
Knowledge, Skills and Experience required:
- Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Job Types: Part-time, Fixed term contract
Contract length: 14 months
Pay: £18,000.00 per year
Expected hours: 21 per week
Benefits: Company pension, Employee discount, Free or subsidised travel, Health & wellbeing programme, Life insurance, Referral programme, Sick pay, Work from home
Application question(s): Are you located in the specified region with access to reliable transport?
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Kirkintilloch G66
Trainer of Digital Skills - North Glasgow and Stirling employer: AbilityNet
Contact Detail:
AbilityNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer of Digital Skills - North Glasgow and Stirling
✨Tip Number 1
Get to know the community! Before you even step into an interview, do some homework on local charities and organisations. This will help us connect with potential partners and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your training delivery! Whether it's group sessions or one-on-ones, we need to be confident in our teaching style. Try running mock sessions with friends or family to get comfortable with the material and your presentation skills.
✨Tip Number 3
Showcase your outreach experience! When chatting with potential employers, highlight any past work where you've built relationships or engaged with diverse audiences. This will demonstrate that you can effectively promote our digital skills training programme.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re tech-savvy and ready to embrace the digital world, just like the learners we aim to support.
We think you need these skills to ace Trainer of Digital Skills - North Glasgow and Stirling
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Trainer of Digital Skills. We want to see how you can support older and disabled individuals in developing their digital skills, so be specific about your relevant experience!
Showcase Your Communication Skills: Since this role involves delivering training sessions and engaging with community partners, it’s crucial to demonstrate your excellent communication skills. Use examples from your past experiences where you’ve successfully motivated or engaged learners.
Highlight Your Outreach Experience: We’re looking for someone who can build relationships with various community partners. Make sure to include any outreach or relationship management experience you have, especially if it relates to charities or local authorities.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re keen on joining our mission to make digital skills accessible to all.
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to research the community you’ll be working with. Understand the challenges faced by older and disabled individuals in North Glasgow and Stirling. This will help you tailor your responses and show that you genuinely care about making a difference.
✨Showcase Your Training Skills
Prepare to discuss your previous training experiences, especially with diverse audiences. Think of specific examples where you successfully delivered group or one-to-one sessions. Highlight any creative methods you used to engage learners and make technology accessible.
✨Demonstrate Outreach Experience
Be ready to talk about your experience in building relationships with community partners. Share examples of how you’ve effectively engaged with charities, local authorities, or other organisations. This will show your ability to promote digital skills training and foster long-term partnerships.
✨Emphasise Your Digital Proficiency
Since the role requires strong IT skills, prepare to discuss your familiarity with various technologies, including Microsoft Office 365 and assistive tech. You might even want to mention any specific tools or platforms you’ve used in past roles to support learners in overcoming digital barriers.