At a Glance
- Tasks: Empower older and disabled individuals by teaching essential digital skills in your community.
- Company: Join AbilityNet, a leader in making technology accessible for everyone.
- Benefits: Enjoy a competitive salary, flexible working, and a supportive health programme.
- Other info: Part-time role with opportunities for personal growth and community impact.
- Why this job: Make a real difference by helping others navigate the digital world confidently.
- Qualifications: Experience in training, outreach, and strong IT skills are essential.
The predicted salary is between 18000 - 18000 € per year.
To support older and disabled individuals across North Glasgow and Stirling develop essential digital skills, as part of a UK-wide training initiative funded by BT Group. Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.
Principal Accountabilities of the Digital Skills Trainer role:
- Community Engagement, Outreach & Relationship Management:
- Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet’s Digital Skills Training programme.
- Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities.
- Collaborate with local volunteers and corporate partners to enhance delivery and support for participants.
- Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.
- Session Coordination:
- Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.
- Training Delivery:
- Deliver group and one-to-one digital skills training sessions at various venues across your region.
- Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate.
- Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.
- Digital Skills Support:
- Support individuals over 55 and/or disabled people to build confidence with core digital skills, including:
- Introduction to technology and the internet
- Using email and basic apps across Apple, Android, and Windows devices
- Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops)
- Impact Monitoring:
- Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.
- Feedback & Evaluation:
- Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.
- Storytelling:
- Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.
- Regional Flexibility:
- Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.
- Other Duties:
- Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.
Knowledge, Skills and Experience required:
- Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Job Types: Part-time, Fixed term contract Contract length: 14 months
Pay: £18,000.00 per year
Expected hours: 21 per week
Benefits:
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home
Application question(s): Are you located in the specified region with access to reliable transport
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Kirkintilloch G66
Trainer of Digital Skills - North Glasgow employer: AbilityNet
At AbilityNet, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee growth is reflected in our comprehensive training programmes and community engagement initiatives, allowing you to make a meaningful impact while developing your skills. With flexible working arrangements and a strong focus on health and wellbeing, joining our team in North Glasgow means becoming part of a mission-driven organisation that values collaboration and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer of Digital Skills - North Glasgow
✨Tip Number 1
Get to know the community! Reach out to local charities and organisations that align with your mission. Building relationships is key, so don’t hesitate to introduce yourself and share how you can help them enhance their digital skills initiatives.
✨Tip Number 2
Showcase your training skills! When you get the chance, deliver a mini-session or workshop. This not only demonstrates your expertise but also gives potential partners a taste of what you can offer. Plus, it’s a great way to engage with the community directly.
✨Tip Number 3
Be flexible and adaptable! The role requires travelling and working in various settings, so be ready to adjust your approach based on the audience. Whether it’s a group session or one-on-one training, tailor your delivery to meet their needs.
✨Tip Number 4
Don’t forget to follow up! After your sessions, collect feedback and keep in touch with participants. This not only helps you improve but also fosters long-term relationships, making it easier for you to continue supporting their digital journey.
We think you need these skills to ace Trainer of Digital Skills - North Glasgow
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for digital skills training shine through! We want to see how much you care about helping others and making technology accessible for everyone.
Tailor Your Experience:Make sure to highlight your relevant experience in training and outreach. We’re looking for specific examples that demonstrate your ability to engage with diverse audiences and build relationships with community partners.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to research the community you’ll be working with. Understand the challenges faced by older and disabled individuals in North Glasgow and Stirling. This will help you tailor your responses and show that you genuinely care about making a difference.
✨Showcase Your Training Skills
Be ready to discuss your previous training experiences. Prepare examples of how you've successfully delivered group and one-to-one sessions. Highlight any innovative methods you used to engage learners, especially those who may struggle with technology.
✨Demonstrate Relationship Building
Think of specific instances where you’ve built partnerships or collaborated with other organisations. Share how you’ve adapted your outreach strategies to suit different contexts, as this role heavily relies on community engagement and relationship management.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle real-life scenarios, such as helping someone overcome a digital barrier. Practice explaining your thought process clearly and concisely, as communication skills are key in this role.
