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- Tasks: Deliver digital skills training to adults at risk of exclusion, both in-person and online.
- Company: Join a project funded by Capgemini, promoting digital accessibility for all.
- Benefits: Enjoy a competitive salary, pension, health programme, and flexible work options.
- Other info: Part-time role with opportunities to engage with local communities and volunteers.
- Why this job: Make a real difference by empowering others with essential digital skills.
- Qualifications: Experience in training or coaching, strong digital skills, and great communication.
The predicted salary is between 24000 - 24000 £ per year.
Job Purpose: The Digital Skills Trainer is responsible for delivering training across Telford and Shropshire to people over the age of 18 at risk of digital exclusion. This includes disabled, unemployed, and older people. Delivery will be a mix of in-person sessions and remote support (group and 1:1), working with local community partners to maximise reach and impact. The project is funded by Capgemini and delivered in association with AbilityNet.
Principal Accountabilities of the Digital Skills Trainer role:
- Deliver essential digital skills support to local residents most at risk of digital exclusion, both remotely and face-to-face, in groups and on a 1:1 basis (daily travel required).
- Support learners to improve their digital literacy, including: introduction to devices and basic settings; using the internet; email; using apps on Apple, Android and Windows devices; and staying safer online.
- Motivate and reassure learners to overcome fears and barriers, building confidence with everyday technology such as smartphones, tablets, laptops and other digital devices.
- Organise and schedule training dates, times and locations with community partners, maximising participation at group sessions.
- Ensure registration forms and surveys are completed by attendees, so that session reach, success and impact can be tracked.
- Collate statistics and feedback before and after sessions, including surveying community partners and individual learners.
- Support the production of case studies to bring project stories and outcomes to life.
- Support the recruitment, onboarding and engagement of local volunteers.
- Undertake any other task consistent with the scope of the post, as requested by your manager.
Knowledge, Skills and Experience required:
- Experience delivering training, coaching or presentations.
- Strong digital literacy and IT knowledge.
- Excellent interpersonal and communication skills.
- Good organisation and administration skills.
- Confident user of Microsoft 365 (Office 365).
- Able and willing to travel daily to training locations within the region.
- Experience working with disadvantaged communities or vulnerable people.
Job Types: Part-time, Fixed term contract
Contract length: 14 months
Part-time hours: 28 per week
Pay: £24,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home
Application question(s): Are you located in the specified region with access to reliable transport?
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Telford TF3
Trainer of Digital Skills - Telford and Shropshire employer: AbilityNet
Contact Detail:
AbilityNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer of Digital Skills - Telford and Shropshire
✨Tip Number 1
Network like a pro! Reach out to local community partners and organisations related to digital skills training. They might have leads on job openings or even recommend you directly. Don’t be shy; a friendly chat can go a long way!
✨Tip Number 2
Show off your skills! If you’ve got experience in delivering training, consider hosting a free workshop or webinar. This not only showcases your abilities but also helps you connect with potential employers and learners alike.
✨Tip Number 3
Stay active on social media! Follow organisations like AbilityNet and Capgemini, and engage with their posts. This keeps you in the loop about opportunities and shows your enthusiasm for the field.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your passion for digital skills training. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Trainer of Digital Skills - Telford and Shropshire
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in delivering training and working with disadvantaged communities. We want to see how your skills align with the role of Digital Skills Trainer!
Show Off Your Digital Skills: Since this role is all about digital literacy, don’t forget to showcase your own digital skills in your application. Mention any relevant tools or platforms you’re familiar with, especially Microsoft 365, as it’s a big part of the job!
Be Personable: We love a friendly approach! Use your application to demonstrate your excellent interpersonal and communication skills. Share examples of how you've motivated and reassured learners in the past – it’ll make you stand out!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey to becoming a Digital Skills Trainer with us.
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to research the community you’ll be working with. Understand the challenges faced by those at risk of digital exclusion in Telford and Shropshire. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Showcase Your Training Experience
Be ready to discuss specific examples from your past training or coaching experiences. Highlight how you’ve motivated learners, especially those who may have been hesitant or fearful of technology. Use anecdotes that demonstrate your ability to build confidence and improve digital literacy.
✨Demonstrate Digital Skills Proficiency
Since the role requires strong digital skills, be prepared to discuss your proficiency with various devices and software, particularly Microsoft 365. You might even want to bring a device to the interview to showcase your skills if appropriate. This shows you’re not just knowledgeable but also hands-on.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the community partners you’ll be working with. Inquire about their current initiatives or challenges they face in delivering digital skills training. This not only shows your enthusiasm but also your commitment to understanding the bigger picture.