At a Glance
- Tasks: Help older and disabled individuals master essential digital skills through engaging training sessions.
- Company: Join AbilityNet, a leader in making the digital world accessible for everyone.
- Benefits: Enjoy a competitive salary, flexible working, and a range of employee perks.
- Other info: Part-time role with opportunities for personal growth and community impact.
- Why this job: Make a real difference in your community by empowering others with digital skills.
- Qualifications: Experience in training, outreach, and strong IT skills are essential.
The predicted salary is between 18000 - 18000 € per year.
To support older and disabled individuals across North Glasgow and Stirling develop essential digital skills, as part of a UK-wide training initiative funded by BT Group. Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.
Principal Accountabilities of the Digital Skills Trainer role:
- Community Engagement, Outreach & Relationship Management: Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet’s Digital Skills Training programme. Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities. Collaborate with local volunteers and corporate partners to enhance delivery and support for participants. Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.
- Session Coordination: Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.
- Training Delivery: Deliver group and one-to-one digital skills training sessions at various venues across your region. Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate. Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.
- Digital Skills Support: Support individuals over 55 and/or disabled people to build confidence with core digital skills, including: Introduction to technology and the internet, Using email and basic apps across Apple, Android, and Windows devices, Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops).
- Impact Monitoring: Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.
- Feedback & Evaluation: Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.
- Storytelling: Assist in developing case studies to showcase individual journeys and demonstrate the programme’s real impact.
- Regional Flexibility: Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.
- Other Duties: Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.
Knowledge, Skills and Experience required:
- Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Job Types: Part-time, Fixed term contract Contract length: 14 months
Pay: £18,000.00 per year
Expected hours: 21 per week
Benefits:
- Company pension
- Employee discount
- Free or subsidised travel
- Health & wellbeing programme
- Life insurance
- Referral programme
- Sick pay
- Work from home
Application question(s): Are you located in the specified region with access to reliable transport
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Kirkintilloch G66
Trainer of Digital Skills - North Glasgow and Stirling employer: AbilityNet
At AbilityNet, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. Our commitment to employee growth is reflected in our comprehensive training programmes and the opportunity to make a meaningful impact in the community by empowering older and disabled individuals with essential digital skills. With a hybrid working model based in Kirkintilloch, we offer flexibility, competitive benefits, and a strong focus on health and wellbeing, making us an ideal choice for those seeking rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Trainer of Digital Skills - North Glasgow and Stirling
✨Tip Number 1
Get out there and network! Attend local community events or workshops related to digital skills. This is a great way for us to meet potential partners and showcase our passion for helping others.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with organisations and individuals in your area. Share your experiences and insights about digital training to attract attention.
✨Tip Number 3
Practice your delivery! Whether it’s a group session or one-on-one, rehearse your training materials. We want to ensure that we’re engaging and motivating our learners effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to make digital skills accessible to everyone.
We think you need these skills to ace Trainer of Digital Skills - North Glasgow and Stirling
Some tips for your application 🫡
Show Your Passion for Digital Skills:When you're writing your application, let us see your enthusiasm for helping others develop their digital skills. Share any personal experiences or stories that highlight why this role matters to you and how you can make a difference.
Tailor Your Experience:Make sure to align your previous training and outreach experiences with the job description. Highlight specific examples where you've successfully engaged with communities or delivered training sessions, as this will show us you're a great fit for the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and organisation!
Apply Through Our Website:Don't forget to submit your application through our website! This helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy to do!
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to research the community you’ll be working with. Understand the challenges faced by older and disabled individuals in North Glasgow and Stirling. This will help you tailor your responses and show that you’re genuinely interested in making a difference.
✨Showcase Your Training Skills
Be prepared to discuss your previous training experiences. Think of specific examples where you successfully delivered group or one-to-one sessions. Highlight how you adapted your approach to meet the needs of diverse audiences, especially those who may struggle with technology.
✨Demonstrate Relationship Building
Since community engagement is key, come ready to share your strategies for building partnerships. Talk about any past experiences where you collaborated with local organisations or volunteers. This will show that you understand the importance of outreach and relationship management.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Think about how you would handle a situation where a learner is struggling with digital skills. Be ready to demonstrate your problem-solving abilities and your approach to encouraging and supporting learners.
