At a Glance
- Tasks: Help older and disabled individuals master essential digital skills in a supportive environment.
- Company: Join AbilityNet, a leader in making technology accessible for everyone.
- Benefits: Enjoy a competitive salary, pension, health programme, and flexible working options.
- Other info: Part-time role with opportunities for travel and community engagement.
- Why this job: Make a real difference by empowering others with vital digital skills.
- Qualifications: Experience in training, outreach, and strong IT skills are essential.
The predicted salary is between 18000 - 18000 £ per year.
Job Purpose: To support older and disabled individuals across Oban and Fort William develop essential digital skills, as part of a UK-wide training initiative funded by BT Group. Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.
Principal Accountabilities of the Digital Skills Trainer role:
- Community Engagement, Outreach & Relationship Management: Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet's Digital Skills Training programme. Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities. Collaborate with local volunteers and corporate partners to enhance delivery and support for participants. Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.
- Session Coordination: Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.
- Training Delivery: Deliver group and one-to-one digital skills training sessions at various venues across your region. Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate. Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.
- Digital Skills Support: Support individuals over 55 and/or disabled people to build confidence with core digital skills, including: Introduction to technology and the internet; Using email and basic apps across Apple, Android, and Windows devices; Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops).
- Impact Monitoring: Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.
- Feedback & Evaluation: Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.
- Storytelling: Assist in developing case studies to showcase individual journeys and demonstrate the programme's real impact.
- Regional Flexibility: Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.
- Other Duties: Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.
Knowledge, Skills and Experience required:
- Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Job Types: Part-time, Fixed term contract
Contract length: 14 months
Part-time hours: 28 per week
Pay: £18,000.00 per year
Benefits: Company pension, Employee discount, Free or subsidised travel, Health & wellbeing programme, Life insurance, Referral programme, Sick pay, Work from home
Application question(s): Are you located in the specified region with access to reliable transport?
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Fort William PH33
Trainer of Digital Skills - Oban and Fort William employer: AbilityNet
Contact Detail:
AbilityNet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainer of Digital Skills - Oban and Fort William
✨Tip Number 1
Get out there and network! Attend local community events or workshops related to digital skills. It's a great way to meet potential partners and showcase your passion for helping others.
✨Tip Number 2
Don’t underestimate the power of social media! Use platforms like LinkedIn to connect with local organisations and individuals who might benefit from your training. Share your insights and experiences to build your online presence.
✨Tip Number 3
Practice your delivery! Whether it’s group sessions or one-on-ones, rehearse your training materials to ensure you’re confident and engaging. The more comfortable you are, the more your learners will benefit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our mission to make digital skills accessible to everyone.
We think you need these skills to ace Trainer of Digital Skills - Oban and Fort William
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for helping others develop digital skills! Share any relevant experiences or stories that highlight your commitment to making technology accessible for everyone.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Trainer of Digital Skills role. Highlight your experience with community engagement and training, as well as your IT proficiency.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and how you fit into our vision.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at AbilityNet
✨Know Your Audience
Before the interview, take some time to understand the demographics of the individuals you'll be training. Familiarise yourself with the challenges faced by older and disabled people when it comes to digital skills. This will help you tailor your responses and show that you're genuinely interested in making a difference.
✨Showcase Your Training Experience
Be ready to discuss your previous experience in delivering training sessions, both group and one-on-one. Prepare specific examples of how you've engaged diverse audiences and adapted your teaching methods to suit different learning styles. This will demonstrate your capability and confidence in the role.
✨Highlight Community Engagement Skills
Since community outreach is a key part of this role, think of examples where you've successfully built relationships with community partners or organisations. Discuss any initiatives you've led or participated in that increased participation or awareness of training opportunities.
✨Prepare for Practical Scenarios
Expect to be asked about how you would handle specific training scenarios, such as helping someone who is struggling with technology. Think through your approach to building confidence in learners and how you would adapt your training to meet their needs. This will show your problem-solving skills and empathy.