At a Glance
- Tasks: Help older and disabled individuals master essential digital skills in a supportive community.
- Company: Join AbilityNet, a leader in making technology accessible for everyone.
- Benefits: Enjoy a competitive salary, flexible working, and health benefits.
- Other info: Flexible hybrid role with opportunities for personal growth and community impact.
- Why this job: Make a real difference by empowering others with vital digital skills.
- Qualifications: Experience in training, outreach, and strong IT skills required.
The predicted salary is between 18000 - 18000 £ per year.
Job Purpose: To support older and disabled individuals across Oban and Fort William develop essential digital skills, as part of a UK-wide training initiative funded by BT Group. Visit the AbilityNet website to learn more about the role and our vision of a digital world accessible to all.
Principal Accountabilities of the Digital Skills Trainer role:
- Community Engagement, Outreach & Relationship Management: Proactively identify and engage with potential Community Partners - including charities, local authorities, healthcare providers, residential care services, and neighbourhood groups - to promote the benefits of AbilityNet's Digital Skills Training programme. Plan, coordinate, and take part in outreach initiatives aimed at increasing community participation and raising awareness of digital training opportunities. Collaborate with local volunteers and corporate partners to enhance delivery and support for participants. Foster and maintain meaningful, long-term partnerships that support continued referrals and contribute to sustained community impact.
- Session Coordination: Assist with organising and scheduling training sessions, including managing dates, times, and venues in collaboration with Community Partners to maximise attendance.
- Training Delivery: Deliver group and one-to-one digital skills training sessions at various venues across your region. Deliver accessible online training sessions (via Zoom or Teams) to individuals and groups, where appropriate. Encourage and support learners to overcome digital barriers and engage with everyday technology such as smartphones, tablets, laptops, and other technology.
- Digital Skills Support: Support individuals over 55 and/or disabled people to build confidence with core digital skills, including: Introduction to technology and the internet, Using email and basic apps across Apple, Android, and Windows devices, Online safety and confidence with everyday tech (e.g. smartphones, tablets, laptops).
- Impact Monitoring: Ensure timely collection of registration forms and post-session surveys to assess training effectiveness and track project outcomes.
- Feedback & Evaluation: Support the collection, analysis, and reporting of feedback and statistical data to help evaluate the effectiveness and impact of training sessions.
- Storytelling: Assist in developing case studies to showcase individual journeys and demonstrate the programme's real impact.
- Regional Flexibility: Occasionally travel outside your region to support ad-hoc events and national engagement opportunities.
- Other Duties: Carry out additional tasks aligned with the scope of the role, as directed by the Programme Officer or Manager.
Knowledge, Skills and Experience required:
- Training and facilitation experience: Proven experience of delivering group and 1:1 training or presenting to diverse audiences.
- Outreach experience: Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
- IT proficiency: Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies. Excellent knowledge of assistive technology – hardware & software.
- Communication skills: Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
- Organisation skills: Strong organisational and administrative abilities.
- Experience of target audience: Experience of working with disabled adults, older people and third sector organisations.
- Travel Flexibility: Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
Job Types: Part-time, Fixed term contract
Contract length: 14 months
Pay: £18,000.00 per year
Expected hours: 21.0 per week
Benefits: Company pension, Employee discount, Free or subsidised travel, Health & wellbeing programme, Life insurance, Referral programme, Sick pay, Work from home
Application question(s): Are you located in the specified region with access to reliable transport?
Work authorisation: United Kingdom (required)
Willingness to travel: 75% (required)
Work Location: Hybrid remote in Fort William PH33
Community Digital Skills Trainer - Oban and Fort William employer: AbilityNet
At AbilityNet, we pride ourselves on being an exceptional employer dedicated to fostering a supportive and inclusive work environment. As a Community Digital Skills Trainer in the beautiful regions of Oban and Fort William, you will not only have the opportunity to make a meaningful impact on the lives of older and disabled individuals but also benefit from a flexible hybrid working model, comprehensive health and wellbeing programmes, and a strong emphasis on employee growth and development. Join us in our mission to create a digital world accessible to all, while enjoying the unique advantages of working within a community-focused organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Community Digital Skills Trainer - Oban and Fort William
✨Tip Number 1
Get to know the community! Before you even step into an interview, do some homework on Oban and Fort William. Understand the local charities and organisations that align with the role. This will help us connect better during conversations and show our genuine interest in making a difference.
✨Tip Number 2
Practice your delivery! Since this role involves training others, it’s crucial we can communicate clearly and confidently. Try running a mock training session with friends or family to get comfortable with the material and your presentation style.
✨Tip Number 3
Network like a pro! Reach out to local community partners and volunteers before applying. Building relationships now can give us a leg up when it comes to landing the job. Plus, it shows we’re proactive and ready to engage with the community.
✨Tip Number 4
Don’t forget to showcase your impact! Prepare examples of how you’ve helped others develop digital skills in the past. Whether it’s through case studies or personal stories, demonstrating our ability to make a real difference will set us apart from the competition.
We think you need these skills to ace Community Digital Skills Trainer - Oban and Fort William
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Community Digital Skills Trainer. We want to see how you can engage with our community and make a real impact!
Showcase Your Experience:Don’t hold back on sharing your training and outreach experience! We love to see examples of how you've successfully delivered training or built relationships in the past, especially with older or disabled individuals.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps convey your message better!
Apply Through Our Website:Remember to apply through our website for the best chance of getting noticed! It’s the easiest way for us to keep track of your application and get back to you quickly.
How to prepare for a job interview at AbilityNet
✨Know Your Community
Before the interview, do your homework on Oban and Fort William. Understand the local charities, healthcare providers, and community groups that you might engage with. This will show your potential employer that you're genuinely interested in making a difference in the community.
✨Showcase Your Training Skills
Prepare to discuss your experience in delivering training sessions, both group and one-on-one. Think of specific examples where you've successfully helped individuals overcome digital barriers. Highlight your ability to adapt your teaching style to suit different audiences.
✨Demonstrate Digital Proficiency
Be ready to talk about your IT skills and familiarity with various technologies. You might even want to mention any assistive technologies you’ve worked with. This will reassure them that you can effectively deliver the digital skills training they’re looking for.
✨Engage with Storytelling
Since storytelling is part of the role, think of a few impactful stories from your past experiences that demonstrate your ability to connect with learners. This could be a success story from a previous training session or a moment when you made a significant impact on someone's digital journey.
