Senior Accessibility and User Research Consultant
Senior Accessibility and User Research Consultant

Senior Accessibility and User Research Consultant

Full-Time 39000 - 46000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead impactful accessibility research and guide decisions for disabled users.
  • Company: Join AbilityNet, a leader in digital accessibility with a mission to create an inclusive world.
  • Benefits: Enjoy competitive salary, flexible working hours, and generous annual leave.
  • Other info: Be part of a forward-thinking team shaping the future of accessibility.
  • Why this job: Make a real impact on inclusive design while mentoring others in a supportive environment.
  • Qualifications: Expertise in digital accessibility standards and experience in leading complex projects.

The predicted salary is between 39000 - 46000 £ per year.

Location: Homeworking - UK based (you will be expected to work on client sites as required with some travel outside of office hours)

Salary: £45k to £55k (dependent on skill set and experience)

Working pattern: 9-5 Monday to Friday

Contract type: Permanent | Full-time (35 hours per week) - flexible working hours available

Closing date: Sunday 29th March 2026 at midnight BST

The role:

  • Lead impactful accessibility and usability research, guiding evidence‑based decisions that support disabled and neurodivergent users.
  • Design and deliver complex research projects, offer strategic and technical consultancy, and turn insights into practical recommendations.
  • Mentor colleagues, ensure high‑quality outputs, and help strengthen inclusive practices across the team.
  • Work with leading organisations to advance inclusive design.

Consultancy:

  • Providing strategic and technical consultancy to our clients.

Service delivery:

  • Conducting user testing, general consultancy, training webinars, workshops and preparing guidelines.

Presentations:

  • Design and present information and findings to clients.

Sales support:

  • Working alongside our sales team to develop and deliver client proposals.

Networking:

  • Proactively network with other accessibility professionals.

Interactions:

  • Internal and external teams facing.

Ownership:

  • Of an area of development for the team including process development, product and service development, training, and research.

Research:

  • Keep up to date on accessibility trends and techniques.

Contributing:

  • Sharing knowledge with the team, and making suggestions for improving and developing services, as well as writing articles for the AbilityNet website/blog.

Support:

  • Team delivery support via mentoring and Quality Assurance (QA) and supporting the Head of Consultancy/Senior Management Team in activities.

About You:

  • Expert in digital accessibility, with deep knowledge of accessibility standards (Web Content Accessibility Guidelines - WCAG, EN 301 549) and legislation.
  • Confident communicating technical requirements to a range of stakeholders, from developers to executives.
  • Experience leading complex projects, building consensus, and coaching others.
  • Passionate about removing barriers and advocating for inclusive design.

Skills and Experience Required:

  • Consultancy: an expert in the field of consultancy where you provide advice and recommendations to clients and stakeholders based on your significant specialist knowledge and experience.
  • Communication: have experience in managing stakeholder expectations, working collaboratively and building relationships.
  • Leadership and guidance: ability and experience in making decisions and building consensus with clients.
  • QA: have conducted quality assurance across deliverables to ensure the highest standards.
  • Technical understanding: can demonstrate excellent knowledge of accessibility standards and legislation, including edge cases.

Benefits we offer:

  • Pension Scheme: We provide a workplace pension in line with UK legislation.
  • Annual Leave: Enjoy 25 days of annual leave plus UK public holidays.
  • Life Assurance: We offer life assurance cover valued at four times your annual salary.
  • Wellbeing Support: Confidential Employee Assistance Programme (EAP) and a flexible approach to working arrangements.
  • Learning and Development: Access to a wide range of learning and development opportunities.

Apply and further information:

  • Right to Work: You must already have the legal right to work in the UK.
  • Workplace: Primarily home‑based, however you will be expected to work on client sites as required.
  • Work Pattern: 35 hours per week, 9-5 Monday to Friday, with flexibility in the work pattern.

Cover Letter:

  • Why you are interested in this role and in AbilityNet’s mission.
  • The unique skills, qualities, and experiences you bring.
  • Highlights of your experience in digital accessibility and user research.
  • How your values and approach align with our commitment to inclusion.
  • Your motivation for joining AbilityNet and how you hope to contribute.

CV:

  • Provide a clear overview of your career history, focusing on roles and achievements relevant to this position.
  • Include any relevant qualifications, certifications, or technical expertise.

Evidence of UT Research:

  • Share your portfolio demonstrating your work within the UT field.

We are Disability Confident:

  • AbilityNet is a Disability Confident Leader - we aim to make the most of the opportunities provided by employing disabled people.

Senior Accessibility and User Research Consultant employer: AbilityNet Ab

At AbilityNet, we pride ourselves on being a leading employer in the field of digital accessibility, offering a flexible homeworking environment that empowers our employees to balance their professional and personal lives. Our inclusive culture fosters continuous learning and development, ensuring that you have the opportunity to grow your skills while making a meaningful impact on the lives of disabled and neurodivergent users. Join us to be part of a forward-thinking team dedicated to advancing inclusive design and transforming the digital landscape for all.
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Contact Detail:

AbilityNet Ab Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Accessibility and User Research Consultant

✨Tip Number 1

Network like a pro! Reach out to professionals in the accessibility field on LinkedIn or at industry events. Building connections can lead to job opportunities that aren’t even advertised yet.

✨Tip Number 2

Show off your expertise! Create a portfolio showcasing your past projects and research in digital accessibility. This will give potential employers a clear view of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by practising your presentation skills. You might need to present your findings or strategies, so being confident and clear is key. Use mock interviews to get comfortable!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our mission at AbilityNet.

We think you need these skills to ace Senior Accessibility and User Research Consultant

Digital Accessibility Expertise
Knowledge of Accessibility Standards (WCAG, EN 301 549)
User Research Methods
Stakeholder Communication
Project Leadership
Quality Assurance (QA)
Technical Consultancy
Mentoring and Coaching
Inclusive Design Advocacy
Networking with Accessibility Professionals
Service Delivery
Process Development
Training and Workshop Facilitation
Analytical Skills

Some tips for your application 🫡

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to express why you're excited about the role and how your unique skills align with our mission at AbilityNet. Highlight your experience in digital accessibility and user research, and don’t forget to mention how you can contribute to our inclusive culture.

Tailor Your CV: When it comes to your CV, we want to see how your career history relates to this position. Focus on relevant roles and achievements, and make sure to showcase any qualifications or certifications that demonstrate your expertise in accessibility standards and user research methods.

Showcase Your Work: Don’t just tell us about your experience—show us! Include a portfolio that highlights your work in user testing and research. This will give us a clear picture of your capabilities and how you approach accessibility challenges.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the details you need about the role and our values right there!

How to prepare for a job interview at AbilityNet Ab

✨Know Your Accessibility Standards

Make sure you brush up on the Web Content Accessibility Guidelines (WCAG) and EN 301 549 before your interview. Being able to discuss these standards confidently will show that you’re not just familiar with them, but that you can apply them in real-world scenarios.

✨Prepare Your Portfolio

Bring along a portfolio showcasing your previous user research projects and accessibility work. Highlight specific examples where your insights led to impactful changes. This will give the interviewers a tangible sense of your experience and expertise.

✨Practice Your Presentation Skills

Since you'll be required to deliver a user testing-related presentation during the interview, practice is key. Make sure you can clearly communicate your findings and recommendations, and anticipate questions that might arise from your presentation.

✨Show Your Passion for Inclusion

Be ready to discuss why you’re passionate about digital accessibility and how it aligns with AbilityNet’s mission. Share personal anecdotes or experiences that highlight your commitment to removing barriers and advocating for inclusive design.

Senior Accessibility and User Research Consultant
AbilityNet Ab
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