At a Glance
- Tasks: Empower older and disabled adults with essential digital skills through engaging training sessions.
- Company: Join AbilityNet, a leader in making the digital world accessible for all.
- Benefits: Enjoy 25 days annual leave, pension scheme, and wellbeing support.
- Why this job: Make a real difference by helping others thrive in a digital world.
- Qualifications: Experience in training and strong IT skills are essential.
- Other info: Flexible working arrangements and excellent growth opportunities await you.
The predicted salary is between 24000 - 30000 £ per year.
Location: Home working with frequent travel across Ayr, Irvine, Kilmarnock
Hours: 4 days / 28 hours per week
Salary: £24,000 per annum, working 4 days per week (full-time equivalent is £30,000)
Preferred start date: March 2026
Employment Status: 14 months, fixed term contract
Closing date: Midnight Saturday 28th February
About the role
Join a meaningful UK-wide initiative powered by AbilityNet in partnership with BT Group, aimed at reducing digital exclusion. As a Digital Skills Trainer, you’ll deliver a mix of group and one-to-one sessions - both in person and online - helping older people (aged 55+) and disabled adults build the confidence and digital skills needed to thrive in today’s connected world. These practical, person-centred sessions empower learners to navigate everyday technology with independence and confidence.
Training and facilitation experience:
- Proven experience in delivering group and 1:1 training or presenting to diverse audiences.
Outreach experience:
- Experience of representing organisations externally, building effective relationships with other organisations or businesses and adapting outreach strategies to suit different contexts.
IT proficiency:
- Strong digital literacy and IT skills, with confidence in using a wide range of technologies including Microsoft Office 365, Apple and Android devices, and associated technologies.
- Excellent knowledge of assistive technology – hardware & software.
Communication skills:
- Excellent interpersonal and communication skills, with the ability to engage and motivate learners.
Organisation skills:
- Strong organisational and administrative abilities.
Experience of target audience:
- Experience of working with disabled adults, older people and third sector organisations.
Travel Flexibility:
- Willingness and ability to travel regularly across the specified region, with occasional travel outside the area as required.
What we offer
- Pension scheme: We provide a workplace pension in line with UK legislation. Eligible employees are automatically enrolled within three months of joining.
- Annual leave: Enjoy 25 days of annual leave plus UK public holidays. Your entitlement increases by one day each year after five full years’ service, up to a maximum of 30 days.
- Life assurance: We offer life assurance cover valued at four times your annual salary.
- Wellbeing support: We care about your wellbeing and are committed to supporting a healthy work/life balance.
- Learning and development: We invest in our people. You’ll have access to a wide range of learning and development opportunities to support your growth.
Apply and further information
Before you apply, please note:
- This role is only open to applicants based in the specified region, due to the geographic scope of delivery.
- Access to reliable transport is essential.
- Please clearly indicate your location when you apply.
- We welcome applications from overseas. However, you must already have the legal right to work in the UK, as we are unable to sponsor work permits.
Cover Letter:
In addition to including your reasons for applying for this role, you must answer the following three questions in your cover letter. Please use a maximum of 300 words per answer.
- What motivates you to support older and disabled people to build skills and confidence around digital technology?
- Share an example of how you’ve helped an individual or group learn a new digital skill – either formally or informally.
- This role involves daily travel across Inverness and working in community settings. How would you build trust with local partners and learners to be effective?
Please note: If invited to interview, the answers that you have provided will be explored further.
CV: Provide a clear overview of your career history, focusing on roles and achievements relevant to this position. Where possible, demonstrate how your experience aligns with the responsibilities and skills outlined in the job description.
Panel Interviews: As part of the selection process, shortlisted candidates will be invited to attend a panel interview. This will involve a small group of representatives from AbilityNet who will assess your suitability for the role through structured questions aligned to the role requirements.
We’re committed to making the process as accessible and supportive as possible - please let us know in advance if you require any adjustments or accommodations.
AbilityNet is proud to be a Disability Confident Leader. We seek to maximise the opportunities that come with employing disabled people. As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role.
Digital Skills Trainer – Ayrshire in Kilmarnock employer: AbilityNet Ab
Contact Detail:
AbilityNet Ab Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Skills Trainer – Ayrshire in Kilmarnock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on AbilityNet and BT Group. Understanding their mission to reduce digital exclusion will help you connect your experiences to their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of a mirror. Focus on how your training experience can empower older people and disabled adults to build their digital skills.
✨Tip Number 3
Show your passion! When discussing your motivation for supporting learners, share personal stories or examples that highlight your commitment to helping others gain confidence in technology.
✨Tip Number 4
Don’t forget to ask questions! Prepare thoughtful questions about the role and the team. This shows your genuine interest and helps you figure out if it’s the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Digital Skills Trainer – Ayrshire in Kilmarnock
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to answer the three specific questions outlined in the job description. Keep it concise, engaging, and personal – we want to see your passion for helping others!
Tailor Your CV: Don’t just send a generic CV! Highlight your relevant experience and skills that align with the Digital Skills Trainer role. Show us how your past roles have prepared you for this position, especially your training and outreach experience.
Be Clear About Your Location: Since this role requires travel across Ayrshire, make sure to clearly indicate where you’re based in your application. This helps us understand your accessibility and readiness for the role right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at AbilityNet Ab
✨Know Your Audience
Before the interview, take some time to understand the demographics of the learners you'll be working with. Familiarise yourself with the challenges faced by older people and disabled adults in navigating technology. This will help you tailor your responses and demonstrate your empathy and understanding during the interview.
✨Showcase Your Training Experience
Be ready to discuss your previous training experiences, especially those involving diverse audiences. Prepare specific examples of how you've successfully delivered group or one-to-one sessions. Highlight any innovative methods you used to engage learners and make the content accessible.
✨Demonstrate Digital Proficiency
Since the role requires strong IT skills, brush up on your knowledge of Microsoft Office 365, Apple and Android devices, and assistive technologies. Be prepared to discuss how you've used these tools in past roles and how you can leverage them to empower your future learners.
✨Build Trust and Relationships
Think about how you would establish trust with local partners and learners. Prepare to share strategies you've used in the past to build effective relationships. This could include outreach efforts or community engagement activities that showcase your commitment to supporting the target audience.