Abilities Development Ltd is seeking an experienced, motivated, and passionate professional to join our leadership team as a Registered Manager for our CQC-registered Respite Service and Operations Manager for our Day Service.
This is an exciting opportunity for an ambitious individual who thrives in a dynamic environment and is committed to delivering outstanding outcomes for adults with learning disabilities, autism, physical disabilities, and complex needs.
As our Respite Service is a small 3-bed short breaks service with relatively low occupancy levels and a lower volume of operational activity, the successful candidate will also take on responsibility for the operational management and day-to-day oversight of our Day Service, ensuring consistency, quality, and effective leadership across both provisions.
Reporting directly to the Managing Director, you will play a key role in driving quality improvement, maintaining regulatory compliance, supporting staff development, and ensuring the people we support receive safe, person-centred, and outcome-focused services.
Our services support adults with learning disabilities, autism, and complex needs through a combination of educational, vocational, social, and respite opportunities designed to promote independence, wellbeing, and community inclusion.
Registered Manager – Respite Service
- Hold responsibility for the registration and regulatory compliance of the CQC-registered Respite Service.
- Ensure the service operates in accordance with CQC regulations, legislation, company policies, and best practice guidance.
- Maintain oversight of admissions, assessments, care planning, risk assessments, safeguarding, medication management, and quality assurance processes.
- Lead on inspections, audits, action plans, and continuous improvement initiatives.
- Promote a culture of dignity, respect, safeguarding, inclusion, and person-centred support.
- Develop positive relationships with families, local authorities, healthcare professionals, and external stakeholders.
Operations Manager – Day Service & Respite Service
- Provide operational leadership and oversight across both the Day Service and Respite Service.
- Support the Managing Director in achieving strategic and operational objectives.
- Ensure smooth day-to-day service delivery, staffing arrangements, transport coordination, and resource management.
- Monitor service performance, occupancy, budgets, quality indicators, and improvement plans.
- Support the development of new initiatives, programmes, and opportunities for the people we support.
- Lead investigations, complaints management, incident reviews, and lessons learned processes where required.
- Ensure all staff training, compliance, supervision, and competency requirements are maintained.
- Promote effective communication and collaborative working across departments.
Leadership and People Management
- Provide visible leadership and professional support to the staff teams.
- Lead recruitment, induction, supervision, appraisal, and staff development activities.
- Promote a positive culture of accountability, teamwork, and continuous improvement.
- Support succession planning and the development of future leaders within the organisation.
- Manage staffing levels and rotas effectively to ensure safe service delivery.
Skills and Experience
- A Level 5 Diploma in Leadership and Management for Adult Care or equivalent qualification.
- Previous experience as a Registered Manager, Deputy Manager, Service Manager, or Operations Manager within health and social care.
- Experience working with adults with learning disabilities, autism, and complex needs.
- A strong understanding of CQC regulations, safeguarding, Mental Capacity Act, DoLS, and person-centred practice.
- Excellent leadership, organisational, communication, and problem-solving skills.
- Experience managing teams and driving service improvement.
- A proactive, flexible, and solution-focused approach.
- A commitment to delivering high-quality care and achieving positive outcomes.
- Previous experience managing both residential/respite and community/day opportunities services.
- Experience working with local authority commissioners and external professionals.
- Experience supporting services through inspections and quality improvement programmes.
What We Offer
- Competitive salary package.
- Supportive senior leadership team.
- Opportunities for professional development and career progression.
- Opportunity to shape and influence the future development of both services.
- A rewarding role making a genuine difference to the lives of people with learning disabilities and autism.
This is a rewarding opportunity to join a well-established, person-centred organisation supporting adults with learning disabilities, autism, physical disabilities, and complex needs.
Why Join Us?
- A small, stable, and positive service with long-standing client relationships.
- Strong family engagement and very low levels of conflict.
- A genuine opportunity to develop or consolidate your CQC registered status.
- A supportive management structure and a team that cares.
If you are passionate about making a real difference in the lives of young adults with a learning disability and have the skills and ambition to lead a high-quality respite service, we would love to hear from you.
Apply today and take the next step in your career.
Operations Registered Manager • Wembley, gb
Registered Manager & Day Service Operations Lead employer: Abilities Development Ltd
Abilities Development Ltd is an exceptional employer that prioritises the well-being and professional growth of its staff while making a meaningful impact on the lives of adults with learning disabilities and complex needs. With a supportive leadership team, opportunities for career progression, and a commitment to person-centred care, employees can thrive in a positive work culture that values teamwork and accountability. Located in a stable environment with strong community ties, this role offers the chance to shape the future of vital services while enjoying a rewarding career.
