At a Glance
- Tasks: Lead and manage our Respite and Day Services, ensuring quality care for adults with disabilities.
- Company: Join Abilities Development Ltd, a caring organisation dedicated to supporting individuals with complex needs.
- Benefits: Competitive salary, professional development, and a supportive leadership team.
- Other info: Dynamic role with opportunities for career progression and shaping service development.
- Why this job: Make a real difference in the lives of young adults while developing your leadership skills.
- Qualifications: Experience in health and social care management, especially with learning disabilities and autism.
The predicted salary is between 35000 - 45000 £ per year.
Abilities Development Ltd is seeking an experienced, motivated, and passionate professional to join our leadership team as a
Registered Manager for our CQC-registered Respite Service and Operations Manager for our Day Service
This is an exciting opportunity for an ambitious individual who thrives in a dynamic environment and is committed to delivering outstanding outcomes for adults with learning disabilities, autism, physical disabilities, and complex needs.
As our Respite Service is a small
3-bed short breaks service with relatively low occupancy levels and a lower volume of operational activity
, the successful candidate will also take on responsibility for the operational management and day-to-day oversight of our Day Service, ensuring consistency, quality, and effective leadership across both provisions.
Reporting directly to the Managing Director, you will play a key role in driving quality improvement, maintaining regulatory compliance, supporting staff development, and ensuring the people we support receive safe, person-centred, and outcome-focused services.
Our services support adults with learning disabilities, autism, and complex needs through a combination of educational, vocational, social, and respite opportunities designed to promote independence, wellbeing, and community inclusion.
Key Responsibilities
- Registered Manager Responsibilities – Respite Service
- Hold responsibility for the registration and regulatory compliance of the CQC-registered Respite Service.
- Ensure the service operates in accordance with CQC regulations, legislation, company policies, and best practice guidance.
- Maintain oversight of admissions, assessments, care planning, risk assessments, safeguarding, medication management, and quality assurance processes.
- Lead on inspections, audits, action plans, and continuous improvement initiatives.
- Promote a culture of dignity, respect, safeguarding, inclusion, and person-centred support.
- Develop positive relationships with families, local authorities, healthcare professionals, and external stakeholders.
- Operations Manager Responsibilities – Day Service and Respite
- Provide operational leadership and oversight across both the Day Service and Respite Service.
- Support the Managing Director in achieving strategic and operational objectives.
- Ensure smooth day-to-day service delivery, staffing arrangements, transport coordination, and resource management.
- Monitor service performance, occupancy, budgets, quality indicators, and improvement plans.
- Support the development of new initiatives, programmes, and opportunities for the people we support.
- Lead investigations, complaints management, incident reviews, and lessons learned processes where required.
- Ensure all staff training, compliance, supervision, and competency requirements are maintained.
- Promote effective communication and collaborative working across departments.
- Leadership and People Management
- Provide visible leadership and professional support to the staff teams.
- Lead recruitment, induction, supervision, appraisal, and staff development activities.
- Promote a positive culture of accountability, teamwork, and continuous improvement.
- Support succession planning and the development of future leaders within the organisation.
- Manage staffing levels and rotas effectively to ensure safe service delivery.
Skills and Experience
- A Level 5 Diploma in Leadership and Management for Adult Care or equivalent qualification.
- Previous experience as a Registered Manager, Deputy Manager, Service Manager, or Operations Manager within health and social care.
- Experience working with adults with learning disabilities, autism, and complex needs.
- A strong understanding of CQC regulations, safeguarding, Mental Capacity Act, Do LS, and person-centred practice.
- Excellent leadership, organisational, communication, and problem-solving skills.
- Experience managing teams and driving service improvement.
- A proactive, flexible, and solution-focused approach.
- A commitment to delivering high-quality care and achieving positive outcomes.
- Previous experience managing both residential/respite and community/day opportunities services.
- Experience working with local authority commissioners and external professionals.
- Experience supporting services through inspections and quality improvement programmes.
What We Offer
- Competitive salary package.
- Supportive senior leadership team.
- Opportunities for professional development and career progression.
- Opportunity to shape and influence the future development of both services.
- A rewarding role making a genuine difference to the lives of people with learning disabilities and autism.
This is a rewarding opportunity to join a well-established, person-centred organisation supporting adults with learning disabilities, autism, physical disabilities, and complex needs.
As Registered Manager you will be responsible for the governance, compliance, quality assurance, and overall management of the Respite Service, ensuring it continues to deliver safe, effective, caring, responsive, and well‑led support in line with CQC requirements.
In your Operations Manager capacity, you will support the smooth day‑to‑day running of both the Day Service and Respite Service, including staff management, service development, quality improvement, performance monitoring, and operational planning.
This is a varied leadership role that combines strategic management with operational involvement.
While primarily a management position, there may occasionally be a requirement to work alongside staff teams and provide direct support to individuals where necessary.
Therefore, a flexible, practical, and hands‑on approach is essential.
This role offers an excellent opportunity for an experienced manager seeking a diverse position that combines regulatory leadership with operational management within a growing organisation committed to delivering outstanding person‑centred services.
Why Join Us?
- A small, stable, and positive service with long‑standing client relationships
- Strong family engagement and very low levels of conflict
- A genuine opportunity to develop or consolidate your CQC registered status
- A supportive management structure and a team that cares
If you are passionate about making a real difference in the lives of young adults with a learning disability and have the skills and ambition to lead a high‑quality respite service, we would love to hear from you.
Apply today and take the next step in your career.
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Registered & Operations Lead - Respite & Day Service in London employer: Abilities Development Ltd
Abilities Development Ltd is an exceptional employer that prioritises the well-being and professional growth of its staff while making a meaningful impact on the lives of adults with learning disabilities and complex needs. With a supportive leadership team, opportunities for career progression, and a commitment to person-centred care, employees can thrive in a positive work culture that values teamwork and accountability. Located in a stable environment with strong community ties, this role offers the chance to shape the future of vital services while enjoying a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Registered & Operations Lead - Respite & Day Service in London
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Abilities Development Ltd.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Abilities Development Ltd!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Abilities Development Ltd, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Abilities Development Ltd or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Registered & Operations Lead - Respite & Day Service in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Abilities Development Ltd:Before hitting send, make sure to tailor your application specifically to Abilities Development Ltd! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Abilities Development Ltd
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
