Community Team Manager

Please note: Visa sponsorship is not available; you must already have permission to work in the UK.

Community Team Manager – Bournemouth, Christchurch & Poole

Salary: up to £30,000

Field-based (approx. 50%) / Office-based (approx. 50%)

Abicare is growing its Homecare services across Bournemouth, Christchurch and Poole, and we are looking for an experienced and motivated Community Team Manager to help lead and develop our local care team.

This is an important operational role for someone who understands domiciliary care and enjoys being close to both the people receiving care and the staff delivering it.

You will work alongside the Registered Manager to ensure high-quality, person-centred care is delivered consistently across the locality, while supporting and developing Care Professionals, maintaining compliance and helping the service grow.

This is not a purely office-based management role. You will spend approximately half of your time working within the community, supporting staff and clients, completing assessments and maintaining oversight of care delivery, with the remainder focused on operational and administrative responsibilities.

About The Role

As Community Team Manager, you will have responsibility for a local team of Care Professionals and Key Workers and will support the day-to-day operation of the Bournemouth, Christchurch and Poole service.

Your responsibilities will include:

• Leading, supporting and motivating Care Professionals within the community
• Conducting staff supervisions and supporting ongoing development
• Acting as a role model and mentor to the care team
• Ensuring high standards of care, quality and compliance
• Completing initial client assessments and Risk Assessments
• Ensuring Care Plans and Risk Assessments remain accurate and up to date
• Supporting new care packages from initial assessment through to handover
• Monitoring care documentation and electronic care records
• Working with the Registered Manager to complete and maintain weekly staff rotas
• Supporting effective coverage of care calls across the locality
• Participating in the locality on-call rota
• Supporting induction and development of new Care Professionals
• Working closely with the Registered Manager on client, staff and operational issues
• Supporting the growth and development of Abicare’s services across the BCP area

You may also be required to provide care-call cover where needed to support continuity of service, including during sickness, annual leave or other operational pressures.

A Role Where You Can Make an Impact

This is an opportunity to take real ownership within a growing service.

You will play an important role in:

• Building and developing a strong local care team
• Improving quality and consistency
• Helping new care packages start successfully
• Identifying and resolving operational issues
• Supporting Abicare’s continued growth across Bournemouth, Christchurch and Poole

You will work closely with the Registered Manager and wider Abicare team, while having the autonomy to manage priorities within your own locality.

Who We’re Looking For

We are looking for someone who is confident leading people, understands community care and is comfortable balancing operational responsibilities with hands‑on support in the field.

You should have:

• Previous supervisory or management experience within the social care sector
• Ideally, experience within domiciliary or community-based care
• A good understanding of person-centred care, quality and compliance
• Experience supporting or supervising care staff
• Strong organisational and time‑management skills
• Excellent written and verbal communication skills
• Good IT skills and confidence using electronic care and rota systems
• The ability to work independently and make sound operational decisions
• A flexible and practical approach to supporting a busy care service
• A full UK driving licence and access to a car for work purposes

Qualifications

You should hold:

A minimum Level 3 Diploma in Health and Social Care (or equivalent)

We may also consider candidates who are currently working towards completion of the qualification.

Working Pattern

This is a full-time position combining:

• 50% field-based work
• 50% office-based work
• Community visits across Bournemouth, Christchurch, Poole and surrounding areas
• Participation in the locality on‑call rota
• Flexibility to support the service where operationally required

As this is a community management role, a full UK driving licence and access to a car are essential.

What We Offer

• Paid induction and training
• Ongoing management and operational support
• The opportunity to help shape and grow a developing local service
• A varied role combining people management, quality, operations and community-based work
• Support from an experienced wider Abicare team

Why Abicare?

At Abicare, we believe high‑quality homecare starts with strong local teams.

Our Community Team Managers play a central role in making sure Care Professionals feel supported, clients receive the right care and our services continue to develop safely and sustainably.

Our values are C.H.E.C.K:

• Empowering
• Kind
• Committed

They’re not complicated. They’re how we expect people to treat our clients and each other.

About The Company

Care work can be incredibly rewarding, but we also know what makes the job difficult.

That’s why we try to be clear about what you can expect from us.

• Paid travel time between care calls
• Mileage support for drivers
• Paid induction and training
• Shadow shifts before working independentlyOngoing training and development
• Local teams you can turn to for support
• Opportunities to progress your career
• Employee recognition and referral rewards

You don’t need years of experience to join us. If you have the right attitude and genuinely care about helping people, we can teach you the rest.

Abicare has been providing care since 2006, with teams across England and Wales. Many of our colleagues have built long careers with us, progressing into senior, supervisory and management roles.

Company Culture

What’s it like to work here?

Care can be busy, unpredictable and challenging. We don’t pretend otherwise.

What we can promise is that you won’t be expected to figure everything out alone.

You’ll have a local team to support you, training to help you develop and people you can speak to when something isn’t right.

We want good carers to stay with us, feel recognised for the work they do and have opportunities to progress if they want them.

We also regularly celebrate the people who make a difference through colleague recognition, staff events and our Wings of the Month awards.

Company Benefits

• Vacation
• Paid time off
• Paid sick days
• Retirement plan and/or pension
• Flexible schedule
• Employee discounts
• Free parking
• Referral bonus
• Competitive salary
• Long service recognition
• Employee Assistance Scheme
• Perks Card
• Wellbeing Scheme
• Blue Light Card
• Shopping Cashback
• Employee Recognition Scheme
• On the job learning
• Progression opportunities
• Bereavement leave
• Staff celebration events

Paid induction and training, shadowing, ongoing development and support from your local team.

Up to £30,000.00 per year