At a Glance
- Tasks: Oversee daily hotel operations and ensure excellent guest experiences.
- Company: Charming boutique hotel with a focus on guest satisfaction.
- Benefits: Competitive salary, career growth, and a vibrant work environment.
- Other info: Great opportunity for leadership and professional development.
- Why this job: Join a dynamic team and make a real impact in hospitality.
- Qualifications: Degree in Hospitality or related field and hotel management experience.
The predicted salary is between 30000 - 40000 £ per year.
- Operations & Property Manager (Boutique Hotel)
- Position Summary
The Operations & Property Manager is responsible for overseeing the daily operations of the boutique hotel, ensuring excellent guest relations with efficient hotels management experiences, and effective HR administration.
Their role is to ensure smooth hotel operations, maintain property standards, manage staff performance, and drive operational excellence, growth and profitability.
Key Responsibilities
- Manage the day‑to‑day operations of the hotel.
- Supervise Front Office, Housekeeping, Maintenance, and other operational teams.
- Ensure high standards of guest service and promptly resolve guest concerns.
- Oversee property maintenance, repairs, and preventive maintenance programmes.
- Manage recruitment, onboarding, staff scheduling, performance evaluations, and employee relations.
- Ensure compliance with company policies, labour regulations, and health & safety requirements.
- Monitor operational budgets, inventory, and vendor performance.
- Prepare operational reports and implement continuous improvement initiatives.
Qualifications & Experience
- Diploma or Bachelor's Degree in Hospitality Management, Business Administration, Human Resources, or a related field.
- Minimum 1 year of hotel operations experience, with at least 2 years in a supervisory or managerial role.
- Experience in both hotel operations and HR management.
- Strong leadership, communication, organisational, and problem‑solving skills.
- Proficiency in Microsoft Office and hotel Property Management Systems (PMS) is an advantage.
- #J-18808-Ljbffr
Operations & Property Manager in Penarth employer: ABI RESOURCES & SERVICES PTE. LTD.
As a boutique hotel, we pride ourselves on creating a warm and welcoming environment for both our guests and employees. Our commitment to excellence is reflected in our supportive work culture, where staff are encouraged to grow through training and development opportunities. Located in a vibrant area, we offer unique advantages such as flexible scheduling and a focus on work-life balance, making us an exceptional employer for those seeking a rewarding career in hospitality.
Contact Details:
ABI RESOURCES & SERVICES PTE. LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations & Property Manager in Penarth
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like ABI RESOURCES & SERVICES PTE. LTD.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to ABI RESOURCES & SERVICES PTE. LTD.
Don't be shy about reaching out to ABI RESOURCES & SERVICES PTE. LTD. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Operations & Property Manager in Penarth
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about ABI RESOURCES & SERVICES PTE. LTD. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at ABI RESOURCES & SERVICES PTE. LTD.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
