At a Glance
- Tasks: Support IT operations and enhance cyber security initiatives in a dynamic environment.
- Company: Join AB Graphic International, a leader in innovative label and packaging solutions.
- Benefits: Gain hands-on experience, work in a collaborative team, and develop your IT skills.
- Other info: Opportunity for growth in a fast-paced manufacturing setting.
- Why this job: Be part of a diverse team making a real impact in IT support and security.
- Qualifications: Experience in 2nd and 3rd line IT support, with strong troubleshooting skills.
The predicted salary is between 30000 - 40000 € per year.
A B Graphic International Ltd (ABG) is a global leader in innovative label and packaging solutions. With over 450 experts worldwide, we deliver cutting‑edge print finishing technology to customers across the globe. Our values shape everything we do, and we are committed to building a diverse and inclusive workplace where everyone can perform at their best.
About the Role
We are seeking an experienced and hands‑on Interim IT Support Specialist to support day‑to‑day IT operations while contributing to key IT and cyber security initiatives across the business. Working closely with the IT team, you will play a key role in maintaining and supporting core infrastructure and end‑user services, ensuring systems remain secure, reliable and performant. You will provide 2nd and 3rd line support across the organisation, while also contributing to project delivery and ongoing security improvements. The role will involve administering Microsoft 365 services, supporting on‑premise Active Directory, and working across a hybrid environment. You will respond to cyber security alerts and incidents, support vulnerability remediation activities, and assist with the implementation of security controls to strengthen the organisation’s overall security posture. In addition, you will collaborate with internal stakeholders and third‑party providers, supporting users across both office and shop‑floor environments within a manufacturing setting. This is an excellent opportunity for someone who enjoys a varied role combining operational IT support, project delivery and cyber security in a fast‑paced and collaborative environment.
About You
You will have a strong background in 2nd and 3rd line IT support, with the ability to troubleshoot and resolve a wide range of technical issues across infrastructure and end‑user environments. A confident and approachable communicator, you will be comfortable supporting users at all levels of the organisation and working closely with both internal teams and external partners. You will bring a proactive and security‑focused mindset, with experience responding to incidents and addressing vulnerabilities in a practical, operational setting. Strong organisational skills and attention to detail will enable you to manage competing priorities effectively, while your collaborative and adaptable approach will help you succeed in a fast‑paced manufacturing environment. Experience with Microsoft 365, Active Directory and hybrid environments is essential, and exposure to security tooling and project delivery would be highly advantageous.
ABG is committed to encouraging equality, diversity and inclusion among our workforce, and we welcome applications from everyone who meets the criteria.
The application deadline is 30th April 2026.
Information Technology Support Engineer - 6 months fixed term employer: ABG - A B Graphic International
A B Graphic International Ltd (ABG) is an exceptional employer, offering a dynamic and inclusive work environment where innovation thrives. As a global leader in label and packaging solutions, employees benefit from opportunities for professional growth, collaboration across diverse teams, and the chance to contribute to impactful IT and cyber security initiatives. Located in a fast-paced manufacturing setting, ABG fosters a culture of support and development, ensuring that every team member can excel while making meaningful contributions to the organisation's success.
Contact Detail:
ABG - A B Graphic International Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology Support Engineer - 6 months fixed term
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who might know someone at ABG. A friendly chat can sometimes lead to insider info or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of Microsoft 365 and Active Directory. We recommend practising common IT support scenarios and being ready to discuss how you've tackled similar challenges in the past.
✨Tip Number 3
Show your passion for cyber security! Make sure to highlight any relevant experience you have with security tooling and incident response during your conversations. This will demonstrate that you're not just about fixing issues but also about preventing them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the ABG team and contributing to their innovative projects.
We think you need these skills to ace Information Technology Support Engineer - 6 months fixed term
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your 2nd and 3rd line IT support experience, especially with Microsoft 365 and Active Directory, to show us you're the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about IT support and cyber security. Share specific examples of how you've tackled technical issues or contributed to security improvements in previous roles.
Showcase Your Communication Skills:Since you'll be supporting users at all levels, it's important to demonstrate your communication skills. Use clear and concise language in your application to show us you can explain complex IT concepts in an approachable way.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at ABG - A B Graphic International
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Active Directory, and hybrid environments. Be ready to discuss specific experiences where you've tackled technical issues or implemented security measures. This will show that you're not just familiar with the tools, but that you can use them effectively in a real-world setting.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've resolved complex IT issues in the past. Think about times when you provided 2nd or 3rd line support and how you approached troubleshooting. This will demonstrate your hands-on experience and ability to think on your feet, which is crucial for this role.
✨Communicate Like a Pro
Since you'll be supporting users at all levels, practice explaining technical concepts in simple terms. During the interview, focus on your communication style and ensure you come across as approachable and confident. This will help the interviewers see you as a team player who can collaborate effectively.
✨Be Security Savvy
Given the emphasis on cyber security in the job description, be prepared to discuss your experience with responding to incidents and addressing vulnerabilities. Share any relevant projects or initiatives you've been involved in that highlight your proactive approach to security. This will show that you understand the importance of maintaining a secure IT environment.
