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- Tasks: Welcome customers, provide excellent service, and keep the station clean and stocked.
- Company: Join a friendly team at a vibrant service station.
- Benefits: Competitive pay, company pension, and on-site parking.
- Other info: Night shifts available with extra hours for holidays and sickness.
- Why this job: Make customers' days better while working in a dynamic environment.
- Qualifications: Friendly attitude, great communication skills, and product knowledge.
The predicted salary is between 10 - 12 £ per hour.
Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day.
Responsibilities include:
- Welcoming and greeting customers.
- Providing great customer satisfaction through excellent service.
- Keeping the station looking great.
- Maintaining a fully stocked store.
- Understanding customers' needs and wants.
- Recommending and displaying items that match customer needs.
- Managing point-of-sale processes.
- Receiving new stock.
- Knowing about our products and sharing that knowledge with customers.
We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other important qualities are:
- Looking professional and well-presented.
- Working well under pressure and without constant supervision.
- Knowing all about the products we sell and being ready to explain them to customers.
- Being a great communicator – talking with customers and taking time to understand what they need.
- Being sincere and positive at all times.
Extra hours are usually available to cover holidays and sickness. Working night shift 10pm-6am, 3 nights a week.
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Benefits: Company pension, On-site parking
Work Location: In person
Night shift customer service in Leicester employer: abforecourts
Contact Detail:
abforecourts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night shift customer service in Leicester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on their values and what they stand for. This way, you can show them that you're not just another candidate, but someone who genuinely cares about being part of their team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when it comes to showcasing your communication skills and handling customer queries during the interview.
✨Tip Number 3
Dress to impress! Even though it's a night shift role, looking professional and well-presented can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the company.
✨Tip Number 4
Be yourself! During the interview, let your personality shine through. They want to see how friendly and welcoming you can be, so don’t be afraid to show your enthusiasm for helping customers and making their day better.
We think you need these skills to ace Night shift customer service in Leicester
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve made customers feel welcome and satisfied in the past!
Be Friendly and Professional: Use a warm and approachable tone in your application. We’re looking for people who can communicate well and treat customers like guests, so let that shine through in your writing!
Know Our Products: Do a bit of research on the products we sell and mention any relevant knowledge in your application. This shows us that you’re genuinely interested and ready to help customers with their needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at abforecourts
✨Know the Company
Before your interview, take some time to research the company. Understand their values and what they stand for, especially in customer service. This will help you align your answers with their expectations and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about times when you went above and beyond to help a customer or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Dress to Impress
Since the job requires you to look professional and well-presented, make sure to dress appropriately for the interview. A smart outfit not only shows that you take the opportunity seriously but also reflects the image you would project to customers.
✨Practice Your Communication
As a customer service champion, being a great communicator is key. Practice answering common interview questions clearly and confidently. You might even want to do a mock interview with a friend to get comfortable talking about your skills and experiences.