At a Glance
- Tasks: Lead and enhance student services to improve wellbeing and success.
- Company: Abertay University, known for innovation and student experience.
- Benefits: Competitive salary, impactful role, and opportunity for professional growth.
- Other info: Join a dynamic team dedicated to student success and wellbeing.
- Why this job: Shape the future of student services and make a real difference.
- Qualifications: Experience in student services and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
Abertay is a modern university with a global outlook, rooted in its local and national communities. We are recognised for delivering high-quality teaching, an outstanding student experience, and impactful research. Our commitment to innovation, inclusion, and student success underpins everything we do.
Student & Academic Services plays a central role in enabling student success, bringing together expertise across student support, wellbeing, employability, and academic administration to deliver a coherent and high-quality student journey.
Reporting to the Director of Student and Academic Services, the Head of Student Services will provide leadership and operational oversight of a broad portfolio of student-facing services, including wellbeing, counselling and mental health, financial and disability support, careers and employability, and sport.
You will lead a large, multidisciplinary team to deliver high-quality, inclusive, and student-centred services that enhance student experience, promote wellbeing, and improve retention, progression, and graduate outcomes.
- Lead the development and delivery of Student Services aligned to the University’s strategic goals and student success priorities
- Oversee key support and casework processes, including complaints, appeals, safeguarding, and fitness to study
- Lead on continuous improvement, using data, insight, and performance frameworks to enhance services and demonstrate impact
- Manage resources effectively, ensuring efficient, sustainable, and high-quality service delivery
A credible and collaborative leader with significant experience in student services or a related field. Skilled in delivering student-centred services that improve outcomes and experience. Experienced in leading complex teams, managing risk, and delivering service transformation. Knowledgeable about regulatory frameworks and compliance requirements in higher education.
This is a critical leadership role with the opportunity to shape the future of student services at Abertay and make a tangible difference to the lives and success of our students.
If you believe you have the skills and experience for this exciting and challenging role, please submit your application through our online recruitment system. Please note that we will only accept applications through our online recruitment system.
Student Services Manager (Contract, Temporary) in Dundee employer: ABERTAY UNIVERSITY
Abertay University is an exceptional employer, offering a vibrant and inclusive work culture that prioritises academic excellence and student engagement. With a strong commitment to professional development, employees benefit from numerous growth opportunities and collaborative initiatives, all set in the dynamic city of Dundee, known for its rich cultural heritage and supportive community. Join us to make a meaningful impact in the field of social and psychological sciences while enjoying a fulfilling career in higher education.
