At a Glance
- Tasks: Ensure quality assurance processes meet compliance standards and support student-related administrative activities.
- Company: Abertay University, a modern institution with a global outlook and strong community ties.
- Benefits: Competitive salary, full-time role, and opportunities for professional development.
- Other info: Collaborative team culture with opportunities for growth and learning.
- Why this job: Make a real difference in student experiences while working in a dynamic academic environment.
- Qualifications: Strong attention to detail and experience in administrative support or quality assurance.
The predicted salary is between 32079 - 37694 £ per year.
Abertay is a modern university with a global outlook, rooted in its local and national communities. We have made our mark with high quality, well-directed teaching and research, and a stimulating and enriching experience for our students.
Academic Services is within the Directorate of Student and Academic Services and is responsible for a range of activities relating to academic administration and governance. The team manages a range of student processes, including registration, timetabling, assessment, academic appeals, academic progression and awards. Academic Services supports the Academic Quality and Standards Committee, the Academic Leadership Group as well as Faculty Academic Committees and Assessment Boards and handles student discipline and complaints for the University.
The University now seeks to appoint a Quality Assurance Officer. Reporting to the Quality Assurance Manager, you will work with Academic Faculties and other University Directorates to provide high-level administrative support to executive officers and senior managers on a range of quality assurance matters. You will have responsibility for ensuring that quality assurance processes are compliant with University and statutory regulatory framework requirements by supporting programme and partnership approval and management processes.
In addition, you will be responsible for supporting the student complaints, appeals and disciplinary processes, including interviewing students and staff. You will also provide support for University committees, boards/panels and task groups. You will support other staff within Academic Services to enable both knowledge and relationships to be developed; be expected to work collaboratively with other staff to ensure conducive team working; develop knowledge in complaint handling, academic appeals and student disciplinary systems and procedures; and support the work of Academic Services across all administrative areas as required.
The role requires attention to detail and a non-judgemental approach to complaint handling and disciplinary investigations. You will be able to deliver high-quality administrative support for a variety of activities, meeting specific deadlines with accurate note taking and record keeping.
If you believe you have the skills and experience for this exciting and challenging role, please submit your application through our online recruitment system.
Committed to Equal Opportunities. Abertay University is a Scottish Registered Charity, No: SC016040.
Quality Assurance and Compliance Officer in Dundee employer: ABERTAY UNIVERSITY
Abertay University is an exceptional employer that fosters a collaborative and inclusive work culture, providing ample opportunities for professional growth and development. Located in a vibrant community, the university prioritises high-quality teaching and research, ensuring that employees are engaged in meaningful work that contributes to student success and academic excellence. With a commitment to equal opportunities and a supportive environment, Abertay offers a rewarding career path for those passionate about quality assurance and compliance in higher education.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Assurance and Compliance Officer in Dundee
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Abertay University on LinkedIn. Ask them about their experiences and any tips they might have for landing the Quality Assurance and Compliance Officer role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of quality assurance processes and compliance regulations. We recommend creating a list of potential questions and practising your answers with a friend or in front of the mirror.
✨Tip Number 3
Showcase your attention to detail during the interview. Bring along examples of your previous work that demonstrate your ability to handle complaints and maintain accurate records. This will help us see how you can contribute to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Abertay University.
We think you need these skills to ace Quality Assurance and Compliance Officer in Dundee
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Quality Assurance and Compliance Officer role. We want to see how you can contribute to our mission at Abertay!
Showcase Attention to Detail:Since this role requires a keen eye for detail, be sure to demonstrate this in your application. Use clear formatting, check for typos, and ensure your information is accurate – it reflects your ability to handle quality assurance tasks.
Highlight Relevant Experience:Share specific examples from your past roles that relate to quality assurance, compliance, or administrative support. We love seeing how you've tackled similar challenges before!
Apply Through Our Website:Don’t forget to submit your application through our online recruitment system! It’s the easiest way for us to receive your details and get the ball rolling on your application.
How to prepare for a job interview at ABERTAY UNIVERSITY
✨Know Your Quality Assurance Basics
Before the interview, brush up on key quality assurance principles and compliance regulations relevant to the university sector. Familiarise yourself with Abertay's specific policies and procedures, as this will show your genuine interest in the role and help you answer questions confidently.
✨Prepare for Scenario-Based Questions
Expect to be asked about how you would handle specific situations, such as student complaints or disciplinary issues. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to discuss your thought process and outcomes.
✨Showcase Your Attention to Detail
Since the role requires meticulous record-keeping and note-taking, be prepared to demonstrate your attention to detail. You might be asked to review a sample document or provide insights on how you ensure accuracy in your work. Bring examples of your previous work that highlight this skill.
✨Emphasise Team Collaboration
The job involves working closely with various teams and committees. Be ready to discuss how you’ve collaborated with others in the past, particularly in academic settings. Highlight your ability to build relationships and work towards common goals, as this is crucial for success in this role.
