Service Administrator in Dundee

Dundee Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support a vital service with administrative tasks and respond to enquiries.
  • Company: Aberlour, a dedicated organisation focused on recovery for mothers and children.
  • Benefits: Generous annual leave, excellent pension scheme, and discounts across retailers.
  • Why this job: Make a real difference in the lives of mothers and children during recovery.
  • Qualifications: Experience in administration and proficiency in Microsoft Office required.
  • Other info: Flexible hours and a supportive team environment await you.

The predicted salary is between 24000 - 36000 £ per year.

Aberlour is proud to be working with the Scottish Government to provide a dedicated Mother and Child Residential Recovery House based in Dundee. Our service has been designed to enable children of women with problematic substance use to stay with mothers during their recovery. Aberlour's approach to rehabilitation aims to deliver positive outcomes for women and their children.

What we are looking for:

  • We are looking to recruit an experienced administrator.
  • You will support the service with general and financial administrative tasks, as well as respond to enquiries via phone and email.
  • You will have administrative experience gained through working within a busy office or social care environment.
  • You will be experienced working with Microsoft Office packages including Excel and be able to create spreadsheets and deal with numerical information.
  • You will have excellent communication and organisational skills.
  • Hours of work can be worked flexibly.
  • You will ideally have a relevant professional qualification at SCQF level 7 or equivalent experience.
  • Individuals with Lived Experience of alcohol or drug use are strongly encouraged to apply to be part of this amazing service.

At Aberlour we want to make sure every child and young person has the love, support and opportunity they need to reach their potential. If you share the same vision, we want you to join our team.

What we offer:

  • As well as a supportive team and excellent training opportunities, we want all our employees to feel valued and rewarded for the vital work they do.
  • When you work with us, we'll recognise your efforts with generous annual leave, an excellent employer pension scheme and a range of deals and discounts across various retailers.

Aberlour is committed to the safeguarding and welfare of all our service users and uses a thorough and rigorous recruitment and selection process including PVG Scheme checks to ensure this commitment is not compromised.

Applications to be returned by midnight on Thursday 12th February. Interviews are expected to be held on 18th or 25th February.

Service Administrator in Dundee employer: Aberlour Child Care Trust

Aberlour is an exceptional employer dedicated to making a meaningful impact in the lives of mothers and children facing challenges related to substance use. Located in Dundee, our supportive work culture fosters professional growth through excellent training opportunities and a commitment to employee well-being, including generous annual leave and a robust pension scheme. Join us in our mission to provide vital support and recovery services, where your contributions will be valued and recognised.
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Contact Detail:

Aberlour Child Care Trust Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Administrator in Dundee

✨Tip Number 1

Network like a pro! Reach out to people in your circle or on LinkedIn who work in social care or administration. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by researching Aberlour and its values. Show us that you’re not just looking for any job, but that you genuinely care about supporting mothers and children in recovery.

✨Tip Number 3

Practice common interview questions with a friend or in front of the mirror. Focus on how your skills in administration and communication can make a difference in our service.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.

We think you need these skills to ace Service Administrator in Dundee

Administrative Experience
Financial Administration
Microsoft Office (Excel)
Spreadsheet Creation
Numerical Information Management
Communication Skills
Organisational Skills
Flexibility in Working Hours
Relevant Professional Qualification (SCQF level 7 or equivalent)
Experience in Social Care Environment

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your administrative experience and any relevant qualifications to show us you're the right fit for the Service Administrator role.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about supporting mothers and children in recovery. Share any personal experiences or insights that connect you to our mission at Aberlour.

Show Off Your Tech Skills: Since we’re looking for someone experienced with Microsoft Office, especially Excel, make sure to mention any specific projects or tasks where you've used these tools effectively. We want to see how you can handle numerical information with ease!

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, you can check out more about our values and what we stand for while you’re there!

How to prepare for a job interview at Aberlour Child Care Trust

✨Know the Organisation

Before your interview, take some time to research Aberlour and its mission. Understanding their values and the impact of their Mother and Child Recovery House will help you align your answers with what they stand for.

✨Showcase Your Skills

Be ready to discuss your administrative experience in detail. Highlight your proficiency with Microsoft Office, especially Excel, and provide examples of how you've used these skills in a busy office or social care environment.

✨Communicate Clearly

Since excellent communication is key for this role, practice articulating your thoughts clearly. Prepare to answer questions about how you handle enquiries and manage organisational tasks effectively.

✨Emphasise Lived Experience

If you have any personal experience with substance use, don’t hesitate to mention it. Aberlour encourages individuals with lived experience to apply, so sharing your story can demonstrate your understanding and empathy towards the service users.

Service Administrator in Dundee
Aberlour Child Care Trust
Location: Dundee
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