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- Tasks: Provide customer-focused support and handle diverse enquiries in a fast-paced environment.
- Company: Join a welcoming council service dedicated to community support.
- Benefits: Flexible working hours, competitive pay, and opportunities for personal growth.
- Other info: Enjoy a dynamic role with potential for career advancement.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Strong communication skills and a friendly, proactive attitude.
The predicted salary is between 24000 - 28000 £ per year.
Provide efficient and effective, customer focused support to Council Services, working on an individual basis or collaboratively as part of a team. This role is fast paced and really diverse where you will be front of house contact for all sorts of enquiries from families, tenants, staff and other stakeholders. Thinking on your feet, being sociable, welcoming and having initiative is a must.
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.
Working Pattern: The hours for this post currently are being worked over four days as 9am-5pm however there is potential for these hours to be discussed with some flexibility for change. Fixed term for a period not exceeding: 31/05/2027.
Requirements: This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. This post has a minimum requirement of one reference which must be your current or most recent employer.
Admin Support Assistant - ABS47219 in Turriff employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Admin Support Assistant - ABS47219 in Turriff
✨Tip Number 1
Get to know the company! Before your interview, check out Dawson Court on Facebook and watch 'Felt Fine' on YouTube. This will give you a feel for their vibe and help you connect during the chat.
✨Tip Number 2
Practice your people skills! Since this role is all about being sociable and welcoming, think of examples from your past where you've provided great customer service. We want to see that you can think on your feet!
✨Tip Number 3
Show your initiative! Be ready to discuss how you’ve improved processes or services in previous roles. We love candidates who are proactive and committed to quality service delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and contributing to the community.
We think you need these skills to ace Admin Support Assistant - ABS47219 in Turriff
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit sociable and welcoming in your tone. Remember, this role is all about customer support, so showing that you can connect with people is key.
Tailor Your Application: Make sure to tailor your application to the job description. Highlight your relevant experience and skills that match what we’re looking for. If you've got examples of how you've provided excellent customer service or worked well in a team, share those stories!
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our lovely service there too!
How to prepare for a job interview at Aberdeenshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Admin Support Assistant role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves being front of house and dealing with various enquiries, be prepared to discuss your customer service experience. Think of specific examples where you've gone above and beyond for a customer or resolved a tricky situation. This will demonstrate your ability to provide effective support.
✨Demonstrate Initiative and Problem-Solving
In a fast-paced environment, thinking on your feet is crucial. Prepare to share instances where you've had to think quickly or take initiative. This could be anything from managing a last-minute request to improving a process. Highlighting these experiences will show that you're adaptable and proactive.
✨Research and Connect with the Organisation
Take some time to look into Dawson Court and their projects, like 'Felt Fine'. Mentioning these during your interview can create a personal connection and show that you've done your homework. It also reflects your enthusiasm for the role and the organisation's mission.