Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain the Revenues & Benefits system while processing payment files.
- Company: Local government authority in Aberdeen with a focus on quality service delivery.
- Benefits: Hybrid working model, job security until 2026, and a chance to make a difference.
- Why this job: Join a team that values quality service and community impact in a supportive environment.
- Qualifications: Experience in system support and a commitment to excellent service.
- Other info: Mandatory security checks prior to employment.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in Aberdeen is seeking a professional to provide comprehensive support for the Revenues & Benefits system. Responsibilities include implementing and maintaining various operational systems as well as processing payment files. A commitment to quality service delivery is essential.
The position requires hybrid working with at least one day a week on-site at Woodhill House, and is fixed term until 31 / 10 / 2026. Security checks are mandatory prior to employment.
Systems Support Officer – Revenues & Benefits (Hybrid) employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Systems Support Officer – Revenues & Benefits (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching common questions for Systems Support Officer roles. We should also think about how our past experiences align with the responsibilities listed in the job description.
✨Tip Number 3
Showcase your skills! During interviews, we can highlight our experience with operational systems and payment processing. Real-life examples will make us stand out as candidates who are ready to deliver quality service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Systems Support Officer – Revenues & Benefits (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with operational systems and any relevant support roles. We want to see how your skills align with the responsibilities of the Systems Support Officer position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about providing quality service delivery in Revenues & Benefits. Let us know what makes you the perfect fit for our team.
Showcase Your Attention to Detail: Since this role involves processing payment files, it's crucial to demonstrate your attention to detail. Include examples in your application that show how you've successfully managed similar tasks in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Aberdeenshire Council
✨Know Your Systems
Make sure you brush up on the specific Revenues & Benefits systems mentioned in the job description. Familiarise yourself with their functionalities and any recent updates. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Quality Service Commitment
Prepare examples from your past experiences where you delivered exceptional service. Think about how you handled challenges and ensured customer satisfaction. This is crucial for a role focused on quality service delivery, so be ready to share your stories!
✨Hybrid Working Mindset
Since this role involves hybrid working, be prepared to discuss how you manage your time and productivity when working remotely. Share strategies you use to stay organised and connected with your team, as this will highlight your adaptability.
✨Security Checks Awareness
Understand the importance of security checks in local government roles. Be ready to discuss your background and any relevant experiences that demonstrate your reliability and trustworthiness. This will reassure them that you take these requirements seriously.
