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- Tasks: Support and maintain the Revenues & Benefits system while processing payment files.
- Company: Local government authority dedicated to quality service delivery.
- Benefits: Hybrid working, job security until 2026, and a supportive work environment.
- Why this job: Make a difference in your community while enjoying flexible working arrangements.
- Qualifications: Experience in system support and a commitment to quality service.
- Other info: Mandatory security checks prior to employment.
The predicted salary is between 30000 - 42000 £ per year.
A local government authority in the UK is seeking a Systems Support Officer to provide comprehensive support for the Revenues & Benefits system. The role requires implementing and maintaining various operational systems, along with processing payment files. A commitment to quality service delivery is essential.
This position allows for hybrid working, with at least one day a week on-site at Woodhill House, and is fixed term until October 31, 2026. Security checks are mandatory prior to employment.
Hybrid Systems Support Officer - Revenues & Benefits employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Systems Support Officer - Revenues & Benefits
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Revenues & Benefits systems. We should be ready to discuss how we can enhance service delivery and tackle any challenges that come our way.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled issues in previous roles. This will demonstrate our ability to maintain operational systems effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.
We think you need these skills to ace Hybrid Systems Support Officer - Revenues & Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in system support, especially in Revenues & Benefits. We want to see how your skills match the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how you can contribute to quality service delivery. We love seeing genuine enthusiasm!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Aberdeenshire Council
✨Know Your Systems
Make sure you have a solid understanding of the Revenues & Benefits system. Familiarise yourself with its functionalities and any recent updates. This will show your potential employer that you're proactive and ready to hit the ground running.
✨Demonstrate Quality Service Commitment
Prepare examples from your past experiences where you delivered exceptional service. Highlight how you handled challenges and ensured customer satisfaction, as this role requires a strong commitment to quality service delivery.
✨Hybrid Working Readiness
Since this position involves hybrid working, be ready to discuss how you manage your time and productivity when working remotely. Share strategies you’ve used in the past to stay organised and effective while working from home.
✨Security Checks Awareness
Understand the importance of security checks for this role. Be prepared to discuss your background and any relevant experiences that demonstrate your reliability and trustworthiness, as these checks are mandatory before employment.
