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- Tasks: Manage housing services and provide support to tenants in your area.
- Company: Join a dedicated council team focused on community welfare.
- Benefits: Flexible working hours, professional development, and a chance to make a difference.
- Other info: Opportunity for career growth in a supportive environment.
- Why this job: Be part of a meaningful role that impacts lives and improves communities.
- Qualifications: Experience in housing services and a commitment to quality service delivery.
The predicted salary is between 30000 - 40000 £ per year.
Manage a designated housing geographical area or service function to provide a quality holistic service to tenants, agencies and customers, in accordance with council policies, procedures and legislation. The post includes home visits and may involve out of hours or flexible working. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.
Fixed term for a period not exceeding: 31/08/2027
This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. This post is subject to the Baseline Personnel Security Standards (BPSS) checks. This check includes Right to Work in the UK, Verification of Identity, a Basic Disclosure Scotland Check, and verification of 3 years Employment History. Please ensure when completing your application, you provide details of suitable professional references, to allow this check to be undertaken. This post has a minimum requirement of one reference which must be your current or most recent employer.
Housing Officer - Tenancy Services - ABS47262 employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Tenancy Services - ABS47262
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those home visits! Brush up on your communication skills and be ready to demonstrate your commitment to quality service delivery. Practise answering common interview questions related to tenant services and how you handle challenging situations.
✨Tip Number 3
Show your flexibility! Since the role may involve out of hours work, be sure to highlight your willingness to adapt your schedule. This shows potential employers that you're dedicated and ready to go the extra mile for tenants.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the community in Aberdeenshire.
We think you need these skills to ace Housing Officer - Tenancy Services - ABS47262
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Officer role. We want to see how you can provide that quality holistic service to tenants and agencies, so don’t hold back!
Show Your Commitment: Demonstrate your dedication to continuous improvement in service delivery. We’re looking for candidates who are passionate about making a difference, so share examples of how you've contributed to quality service in the past.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and get straight to the point. We appreciate well-structured applications that are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re tech-savvy and ready to embrace the digital age!
How to prepare for a job interview at Aberdeenshire Council
✨Know Your Stuff
Make sure you understand the role of a Housing Officer and the specific responsibilities it entails. Familiarise yourself with council policies, procedures, and relevant legislation. This will not only help you answer questions confidently but also show your commitment to quality service delivery.
✨Showcase Your Experience
Prepare examples from your past work that demonstrate your ability to manage housing services effectively. Think about situations where you've improved service delivery or handled challenging tenant interactions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Be Ready for Home Visits
Since the role involves home visits, be prepared to discuss how you would approach these situations. Highlight your interpersonal skills and ability to handle sensitive issues with care. It’s also good to mention any experience you have in flexible working arrangements.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing training opportunities, or how the organisation measures success in service delivery. This shows your genuine interest in the role and helps you assess if it's the right fit for you.