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- Tasks: Be the friendly face of Aberdeenshire Council, helping with various enquiries.
- Company: Join a supportive team at Aberdeenshire Council in Turriff.
- Benefits: Enjoy a 4-day work week and flexible hours.
- Other info: Fixed-term role until May 2027 with potential for growth.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Sociable, welcoming, and quick-thinking individuals are encouraged to apply.
The predicted salary is between 20000 - 25000 £ per year.
Aberdeenshire Council is looking for a customer-focused professional in Turriff to provide effective support to Council Services. The role involves being the front of house contact for various enquiries and requires someone sociable, welcoming, and capable of thinking on their feet.
The position is fixed-term until 31/05/2027, and candidates will undergo necessary pre-employment checks as part of compliance with the Protection of Vulnerable Groups Act. Flexible working hours may be negotiated.
Front Desk Admin Support - Customer-Focused (4-day Week) employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Desk Admin Support - Customer-Focused (4-day Week)
✨Tip Number 1
Be yourself! When you get to the interview stage, let your personality shine through. Show them how sociable and welcoming you are, just like they want in a Front Desk Admin Support role.
✨Tip Number 2
Do your homework on Aberdeenshire Council. Knowing their values and services will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare for common customer service scenarios. Think about how you'd handle tricky enquiries or complaints. This will demonstrate your ability to think on your feet, which is key for this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that job!
We think you need these skills to ace Front Desk Admin Support - Customer-Focused (4-day Week)
Some tips for your application 🫡
Show Your Customer-Focused Attitude: Make sure to highlight your customer service skills in your application. We want to see how you’ve gone above and beyond for customers in the past, so share specific examples that showcase your sociable and welcoming nature.
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your skills align with the responsibilities of being the front of house contact and how you can think on your feet.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key achievements stand out!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Aberdeenshire Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Front Desk Admin Support role. Familiarise yourself with the key responsibilities and think about how your skills align with being a customer-focused professional. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role is all about being sociable and welcoming, prepare examples of how you've successfully handled customer enquiries in the past. Think about situations where you’ve gone above and beyond to assist someone. This will demonstrate your ability to connect with people and think on your feet.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations at the front desk. Practice responses to common scenarios, like dealing with an unhappy customer or managing multiple enquiries at once. This will help you showcase your problem-solving skills and adaptability during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, what a typical day looks like, or how success is measured in this role. This shows your enthusiasm and helps you determine if the job is the right fit for you.