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- Tasks: Assist in managing Council Tax and resolving customer queries.
- Company: Join Aberdeenshire Council, dedicated to quality service delivery.
- Benefits: Full-time and part-time roles with a commitment to continuous improvement.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for helping others.
- Other info: Fixed term until 31/03/2027 with opportunities for personal growth.
The predicted salary is between 24000 - 36000 £ per year.
Assist in the efficient and effective administration and collection of Council Tax and answer customer queries. This requires working individually and as part of a team.
Available Vacancies:
- 2 x 36.25 Hours Full Time
- 1 x 18.13 Hours Part Time
There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.
Fixed term for a period not exceeding: 31/03/2027
This post requires a Disclosure Scotland Check. A confirmed offer of employment and commencement in the post will be subject to the outcome of this check being deemed satisfactory. This post has a minimum requirement of one reference, which must be your current or most recent employer.
Council Tax Assistant - ABS46524 in Fraserburgh employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Council Tax Assistant - ABS46524 in Fraserburgh
✨Tip Number 1
Network like a pro! Reach out to people in your circle or on LinkedIn who work in local councils or similar roles. A friendly chat can open doors and give you insider info about the job.
✨Tip Number 2
Prepare for the interview by brushing up on common questions related to council tax administration. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about the role and how you can contribute to their mission of quality service delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Council Tax Assistant - ABS46524 in Fraserburgh
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Council Tax Assistant role. We want to see how you can contribute to our team and improve service delivery!
Showcase Your Customer Service Skills: Since this role involves answering customer queries, it’s essential to demonstrate your customer service experience. Share specific examples of how you've handled inquiries or resolved issues in the past.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Aberdeenshire Council
✨Know Your Stuff
Make sure you understand the ins and outs of Council Tax administration. Brush up on common queries and processes, as well as any recent changes in legislation. This will show that you're not just interested in the role but also knowledgeable about it.
✨Show Your Team Spirit
Since this role involves both individual work and teamwork, be ready to share examples of how you've successfully collaborated with others in the past. Highlight your ability to communicate effectively and contribute to a positive team environment.
✨Customer Service is Key
Prepare to discuss your approach to customer service. Think of specific instances where you've resolved customer queries or improved service delivery. This will demonstrate your commitment to quality service, which is crucial for this position.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team's goals or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
