Duty Officer - ABS44575

Duty Officer - ABS44575

Fraserburgh Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Supervise staff and ensure a safe, enjoyable experience for facility users.
  • Company: Join a dedicated team in Aberdeenshire focused on quality service delivery.
  • Benefits: Flexible working hours, including evenings and weekends, with opportunities for personal growth.
  • Why this job: Make a positive impact while developing leadership skills in a supportive environment.
  • Qualifications: Commitment to quality service; PVG Scheme membership required for working with vulnerable groups.
  • Other info: Pre-employment checks include references and criminal record checks.

The predicted salary is between 30000 - 42000 £ per year.

Organise and supervise all employees working within the facility according to policy, ensuring a safe and enjoyable service to the public using this facility.

This role may require flexible, evening and weekend working.

There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.

This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.

This post has a minimum requirement of one reference, which must be your current or most recent employer.

Informal Enquiries to Janeen Massie - 07747 086095.

For more information about living and working in Aberdeenshire, please click here.

Please feel free to read our guidance on Requesting Reasonable Adjustments at Interview, Guaranteed Interview and how to request Alternate Formats and Communication Support.

A Privacy Notice giving you information on the data we hold on you, what we do with that data, who we share your data with and your rights under GDPR is available here. Alternatively, we can send a copy if you ask us to by emailing askhr@aberdeenshire.gov.uk.

Duty Officer - ABS44575 employer: Aberdeenshire Council

As a Duty Officer with us, you will be part of a dynamic team dedicated to delivering exceptional service in a supportive and inclusive work environment. Our commitment to employee growth is reflected in our continuous improvement initiatives, ensuring that you have ample opportunities for professional development. Located in the beautiful Aberdeenshire, we offer a unique blend of work-life balance, with flexible working hours and a strong focus on community engagement, making it an excellent place to build a meaningful career.
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Contact Detail:

Aberdeenshire Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Officer - ABS44575

✨Tip Number 1

Familiarise yourself with the policies and procedures related to supervising staff in a facility. Understanding these will help you demonstrate your commitment to quality service delivery during any discussions or interviews.

✨Tip Number 2

Highlight any previous experience you have in managing teams or working in a supervisory role, especially in environments that require flexible hours. This will show that you're adaptable and ready for the demands of the job.

✨Tip Number 3

Prepare to discuss your approach to continuous improvement in service delivery. Think of specific examples where you've implemented changes that benefited your previous workplace, as this aligns with the expectations of the role.

✨Tip Number 4

Since this role involves working with children and vulnerable adults, be ready to talk about your understanding of safeguarding practices. Showing your awareness of these responsibilities will set you apart from other candidates.

We think you need these skills to ace Duty Officer - ABS44575

Leadership Skills
Team Management
Communication Skills
Conflict Resolution
Customer Service Orientation
Health and Safety Awareness
Flexibility and Adaptability
Organisational Skills
Problem-Solving Skills
Time Management
Commitment to Quality Service
Knowledge of Child Protection Policies
Ability to Work Evenings and Weekends
Continuous Improvement Mindset

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Duty Officer position. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect relevant experience in supervising staff and ensuring quality service delivery. Use specific examples that demonstrate your commitment to safety and enjoyment for the public.

Prepare a Strong Cover Letter: Write a cover letter that addresses your motivation for applying and how your background fits the role. Mention your understanding of the PVG Scheme and your readiness to comply with pre-employment checks.

Gather References: Ensure you have at least one reference from your current or most recent employer ready to submit with your application. Inform your referee about the potential contact from the employer.

How to prepare for a job interview at Aberdeenshire Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Duty Officer. Be prepared to discuss how your experience aligns with the need for supervising employees and ensuring a safe environment.

✨Demonstrate Commitment to Quality Service

Prepare examples from your past work where you have shown a commitment to quality service delivery. Highlight any continuous improvement initiatives you have been involved in, as this is crucial for the role.

✨Be Ready for Background Checks

Since this position involves regulated work with children and protected adults, be prepared to discuss your willingness to undergo the necessary background checks. Familiarise yourself with the PVG Scheme and be ready to provide any required documentation.

✨Ask Insightful Questions

Prepare thoughtful questions to ask during the interview. This could include inquiries about the team dynamics, the challenges faced by the facility, or how success is measured in this role. It shows your genuine interest in the position.

Duty Officer - ABS44575
Aberdeenshire Council
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  • Duty Officer - ABS44575

    Fraserburgh
    Full-Time
    30000 - 42000 £ / year (est.)

    Application deadline: 2027-06-22

  • A

    Aberdeenshire Council

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