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- Tasks: Provide customer-focused IT support across various systems and services.
- Company: Aberdeenshire Council, dedicated to local opportunities and growth.
- Benefits: Gain skills, experience, and a formal qualification while earning.
- Other info: Open to ages 16-19, with extended eligibility for care leavers.
- Why this job: Kickstart your career with hands-on IT experience and training.
- Qualifications: Must have 3 Scottish National 4 or 5 qualifications or equivalent.
The predicted salary is between 14700 - 20000 £ per year.
Aberdeenshire Council is currently recruiting for IT Modern Apprentices to provide customer focused support for IT systems across the Council and ensuring their delivery across the Council Services are in line with agreed service levels and local policies.
The main areas of support include:
- Desktop software and hardware
- Systems and applications software
- Server and client operating systems
- Data and voice communications
- Networking and IT security
Aberdeenshire Council is committed to increasing the opportunities in the local area by providing Modern Apprenticeships (MA's). These allow you to gain skills, experience and knowledge in the world of work as well as gaining a formal qualification. Successful candidates will be placed on an approved programme of training through the Aberdeenshire Council Modern Apprenticeship Scheme for the IT Professional SVQ Level 3 qualification. This MA programme is open to candidates aged 16-19. If you have a disability or are a care leaver then you are also eligible to apply up to the age of 29.
Academic achievement in 3 Scottish National 4 or 5, 3 Standard grades or equivalent is essential. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation. Fixed Term for a period not exceeding 24 months.
This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory. This post has a minimum requirement of one reference which must be your current or most recent employer, teacher or equivalent.
Modern Apprentice - ICT Support - ABS47204. Job in Banff Education & Training Jobs employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Modern Apprentice - ICT Support - ABS47204. Job in Banff Education & Training Jobs
✨Tip Number 1
Get to know the company! Research Aberdeenshire Council and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former apprentices on LinkedIn or local community groups. They can provide insider tips and might even refer you, which can give you a leg up in the application process.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to IT support and customer service. Role-play with a friend or family member to build your confidence and refine your answers.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets to the right people. Plus, keep an eye on our site for any updates or new opportunities that might pop up!
We think you need these skills to ace Modern Apprentice - ICT Support - ABS47204. Job in Banff Education & Training Jobs
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role. We want to see how you can contribute to our IT support team, so don’t hold back on showcasing your relevant knowledge!
Show Your Passion for IT: Let us know why you’re excited about this apprenticeship! Share any personal projects or interests in technology that demonstrate your enthusiasm for the field. We love seeing candidates who are genuinely passionate about IT.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand your qualifications quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure we receive all your details correctly. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Aberdeenshire Council
✨Know Your Tech
Brush up on your knowledge of desktop software, hardware, and networking basics. Be ready to discuss any relevant experience you have with IT systems, as this will show your enthusiasm and understanding of the role.
✨Show Your Customer Service Skills
Since the role involves providing customer-focused support, think of examples where you've helped others solve problems. Highlight your communication skills and how you can make tech easier for non-technical users.
✨Understand the Organisation
Do a bit of research on Aberdeenshire Council and its services. Knowing their mission and values will help you tailor your answers and demonstrate that you're genuinely interested in contributing to their goals.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you determine if it's the right fit for you. Consider asking about the training programme or opportunities for growth within the council.