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- Tasks: Manage housing services and provide support to tenants in your area.
- Company: Join a dedicated council team focused on community welfare.
- Benefits: Flexible working hours, professional development, and a chance to make a difference.
- Other info: Fixed term until 31/08/2027 with opportunities for growth.
- Why this job: Be part of a team that improves lives and enhances community living.
- Qualifications: Experience in housing services and a commitment to quality service delivery.
The predicted salary is between 30000 - 40000 £ per year.
Manage a designated housing geographical area or service function to provide a quality holistic service to tenants, agencies and customers, in accordance with council policies, procedures and legislation.
The post includes home visits and may involve out of hours or flexible working. There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the organisation.
Fixed term for a period not exceeding: 31/08/2027
This post is regulated work with Children and/or Protected Adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. A confirmed offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
This post is subject to the Baseline Personnel Security Standards (BPSS) checks. This check includes Right to Work in the UK, Verification of Identity, a Basic Disclosure Scotland Check, and verification of 3 years Employment History.
Please ensure when completing your application, you provide details of suitable professional references, to allow this check to be undertaken. This post has a minimum requirement of one reference which must be your current or most recent employer.
Housing Officer - Tenancy Services - ABS47262 in Aberdeen employer: Aberdeenshire Council
Contact Detail:
Aberdeenshire Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer - Tenancy Services - ABS47262 in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for housing officer roles and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for service delivery! During interviews, share examples of how you've improved services in previous roles. This will demonstrate your commitment to quality service, which is key for this position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Housing Officer - Tenancy Services - ABS47262 in Aberdeen
Some tips for your application 🫡
Read the Job Description Carefully: Before you dive into your application, take a moment to really understand what the Housing Officer role is all about. Familiarise yourself with the responsibilities and requirements so you can tailor your application to show how you fit the bill.
Showcase Your Experience: When writing your application, highlight any relevant experience you have in housing services or customer support. Use specific examples to demonstrate how you've delivered quality service in the past, as this will resonate well with us.
Professional References Matter: Don’t forget to include suitable professional references in your application. Make sure at least one is from your current or most recent employer, as this is crucial for the pre-employment checks we conduct.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it keeps everything organised on our end!
How to prepare for a job interview at Aberdeenshire Council
✨Know Your Stuff
Make sure you’re familiar with the council policies and procedures related to housing services. Brush up on relevant legislation, as this will show your commitment to quality service delivery and continuous improvement.
✨Showcase Your People Skills
As a Housing Officer, you'll be working closely with tenants and various agencies. Prepare examples of how you've successfully managed relationships or resolved conflicts in the past. This will demonstrate your ability to provide a holistic service.
✨Flexibility is Key
Since the role may involve out-of-hours work and home visits, be ready to discuss your availability and willingness to adapt. Highlight any previous experience where you’ve had to be flexible in your working hours or approach.
✨Prepare for Background Checks
Given the nature of the role, be prepared to discuss your background checks, including the PVG Scheme. Make sure you have all necessary documentation ready, as this will help streamline the process and show your professionalism.