At a Glance
- Tasks: Support Aberdeen plc's IT strategy and track progress on key initiatives.
- Company: Join a forward-thinking company committed to innovation and inclusivity.
- Benefits: Enjoy 40 days of annual leave, private healthcare, and a generous pension contribution.
- Other info: Flexible benefits and a supportive environment for candidates with disabilities.
- Why this job: Make a real impact in IT service management while developing your skills.
- Qualifications: Finance degree or experience in finance roles; strong analytical and communication skills.
The predicted salary is between 35000 - 45000 £ per year.
The Service Strategy & Governance Analyst reports to the Service Delivery Manager (ITAM) and supports the delivery of Aberdeen plc's corporate IT strategy. The analyst executes and tracks progress against the roadmap and operating plan across financials, people, sourcing partners and improvement initiatives to develop required capabilities and increase performance. The role collaborates across corporate, ITS and the wider business to champion the vision and strategy for IT service management.
Key Outcomes
- Supports the Service Protection Manager (ITAM) in the execution of the corporate vision and strategy.
- Develops and maintains high‑level policies and procedures for Enterprise Services governance.
- Works with the team to deliver operating plans for corporate in line with the wider Technology operating plan covering supply, manpower, financials, KPIs, capability development, improvement initiatives and risks.
- Tracks and reports progress against the operating plan and roadmap, communicating and managing exceptions.
- Partners with corporate (and other teams) to maintain a detailed operating model for the corporate function, defining functions, processes, toolsets, organisational structures and sourcing models.
- Analyzes and reports financial budgets and manpower plans to deliver services, ensuring alignment with operating plans and regular review.
- Monitors and tracks Enterprise Services KPIs, synergies and cost‑saving targets.
- Assists in understanding and mapping the business value of services.
- Defines and embeds a knowledge‑management strategy across corporate.
- Develops and implements a robust approach to service portfolio management for new and existing services and prioritises investments based on customer demand and value.
- Tracks future demand and assesses impact as required.
- Plans and manages Service Strategy & Governance initiatives.
Essential Skills & Experience
- Strong financial and commercial acumen with a robust understanding of P&L across multiple vendors/suppliers and multi‑million‑pound budgets.
- Finance degree and/or at least 12 months of professional experience in a finance‑focused role.
- Broad understanding of IT Service Management.
- Excellent written and verbal communication, presentation and facilitation skills.
- Strong analytical ability and attention to detail.
- Proven collaboration and facilitation skills across all levels of the organisation.
- Ability to engage independently across all levels of the organisation.
Qualifications
- ITIL qualifications desirable.
Benefits
Aberdeen offers competitive benefits including 40 days’ annual leave, 16% employer pension contribution, discretionary performance‑based bonus (where applicable), private healthcare and a range of flexible benefits such as gym discounts, season‑ticket loans and an employee discount portal.
Equal Opportunity and Disability
Aberdeen plc is committed to supporting candidates with disability. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. We will reach out to support you through the application process.
Strategy & Governance Analyst (12-month FTC) employer: aberdeen
Aberdeen plc is an exceptional employer that prioritises employee well-being and professional growth, offering a generous benefits package including 40 days of annual leave and a substantial pension contribution. The collaborative work culture fosters innovation and inclusivity, making it an ideal environment for those looking to make a meaningful impact in IT service management while enjoying the advantages of flexible benefits and a commitment to diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Strategy & Governance Analyst (12-month FTC)
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident, not rehearsed. Think of it as a conversation rather than an interrogation!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Strategy & Governance Analyst (12-month FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Strategy & Governance Analyst role. Highlight your financial acumen and any relevant IT service management experience to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit for our team at Aberdeen plc.
Showcase Your Analytical Skills:Since this role requires strong analytical abilities, include examples in your application that demonstrate how you've successfully tackled complex problems or improved processes in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at aberdeen
✨Know Your Numbers
Since the role requires strong financial acumen, brush up on your understanding of P&L statements and multi-million-pound budgets. Be ready to discuss how you've managed finances in previous roles or projects, and think about specific examples that showcase your analytical skills.
✨Master IT Service Management
Familiarise yourself with IT Service Management principles, especially if you have ITIL qualifications. Prepare to discuss how these principles can be applied to enhance service delivery and governance within the organisation. Show them you understand the importance of aligning IT services with business needs.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely. You might be asked to present ideas or findings, so consider preparing a brief presentation on a relevant topic to demonstrate your communication and facilitation skills.
✨Collaborate and Engage
This position involves working across various teams, so highlight your collaboration skills. Think of examples where you've successfully partnered with different departments or stakeholders. Be prepared to discuss how you can engage with all levels of the organisation to champion the corporate vision.
