Digital Workplace Engineer (AVD)

Overview

Job Description

At Aberdeen, our ambition is to be the UK\’s leading Wealth & Investments group. Strengthening talent and culture is a strategic priority. We strive to make Aberdeen a great place to work so we can attract and retain the industry’s best talent. Our people put our stakeholders at the heart of everything they do by helping us to make a positive difference to the lives of our clients, customers, colleagues, shareholders and society. We are focused on growing our direct and advised wealth platforms and repositioning our specialist asset management business to meet client demand. We are committed to providing excellent client service, supported by leading technology and talent.

Aberdeen comprises three businesses, Interactive Investor (ii), Investments and Adviser, each of which focuses on meeting and adapting to our clients evolving needs.

About the Department

The Digital Workplace Engineering team is a key capability within the Digital Workplace Services function. The team works collaboratively across the Group COO, business stakeholders, CoEs & Product Owners. It is responsible for the creation and delivery of our Digital Workplace technology roadmap, maintaining a modern, secure and cost-efficient service. We are passionate about enhancing colleague experience and delivering an evergreen service to our business.

About the Role

The Digital Workplace Engineer will work within a cross functional team and will be responsible for continuously improving our Digital Workplace Technology, with a specific focus on Azure Virtual Desktop technologies. This is a hands-on technical role that requires experience in design and administration of AVD, Azure and core infrastructure services.

Key Responsibilities

• Implement and administer changes across AVD and Digital Workplace Technology.
• Implementing and maturing core controls/activities around AVD and Azure, aligning to Aberdeen’s EUS risk control framework and regulatory requirements.
• Liaising with business teams across Aberdeen (inside and outside Group COO) to understand business strategy and translate requirements into EUC delivery initiatives, being able to understand and articulate the impact on tooling, IT support, and operational costs.
• Drive the adoption of AVD services, reviewing usage and DEX telemetry.
• Contribute to the delivery of the roadmap and the associated backlog.
• Focus on FinOps; creating visibility around EUS costs, AVD usage and highlighting where savings could be generated and putting in appropriate controls to help manage departmental budgets and produce reports for show back/charge back models.
• Work with EUS Engineers and Cyber Security to improve posture of Azure VMs, aligning to hardening and control standards.
• Creating and managing reporting in relation to AVD performance and usage metrics to improve end user experience.
• Responding to internal and external audits in relation to regulatory requirements and being able to help manage the Risk and Control Self-Assessment (RCSA) controls.
• Automating and reducing manual management wherever possible, adopting a proactive approach to improve overall user experience, providing resiliency and ability to move at pace.
• Responding to major incidents when SME input is required.
• Create, publish and communicate knowledgebase articles. Monitor technology trends and seek ways to enhance continuous improvement initiatives.

About The Candidate

The ideal candidate will possess the following:

• Significant experience managing or supporting IT systems and platforms.
• Implementation of Azure & Virtual Desktop solutions, digital employee experience (DEX), endpoint management, analytics and automation tools.
• Able to work as part of a team and with multiple key stakeholders and manage competing priorities.
• Proficient in operating within an ITIL environment.
• Skilled in applying continuous engineering and agile methodologies to manage frequent changes and reduce complexity.
• Adept at leveraging automation and AI/ML to drive continuous improvement.

Technical Skills

• The candidate is expected to have a proven track record in the use of Azure Virtual Desktop. Recent experience and certifications of some/all of these technical skills are required.
• Experience in managing Azure Virtual Desktops, creating and managing images, backups and understanding sizing options, impacts and costs.
• Experience working with Nerdio is beneficial.
• Intune, Azure Infrastructure, Azure Virtual Desktop, Azure Monitor & Cost Management.
• Information Security and infrastructure/application/data resilience across AVD.
• Infrastructure as Code with Terraform and understanding of scripting tools and languages (PowerShell, Bash, Python).
• Knowledge of automated deployment processes with Azure DevOps.
• Digital workplace tool management expertise: tools, techniques, monitoring and integration.
• Experience with FinOps practices with Azure, creating forecasting models and reporting.
• Experience with Azure Monitor, Log Analytics and other monitoring tools to understand user experience and performance.
• Understanding of FSLogix and profile management.
• Knowledge of wider M365 & Security tooling beneficial (Defender for Endpoint, Intune, Entra ID).

We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.

Our Benefits

There’s more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits including gym discounts, season ticket loans and access to an employee discount portal. You can read more about our benefits here.

Our business

Enabling our clients to be better investors drives everything we do. Our business is structured around three distinct areas our vectors of growth focused on our clients changing needs. You can find out more about what we do here.

An inclusive way of working

Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you. At Aberdeen we’ve adopted a blended working approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business. An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability please let us know and we’ll be happy to help.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.

If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

Were committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance.

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Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology
• Industries: Technology, Information and Media

Divisional notes:

• Disability Confident statements preserved as part of role information.