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- Tasks: Provide Level 2 support for investment platforms and resolve technical issues.
- Company: Dynamic financial services group focused on innovation and customer satisfaction.
- Benefits: Enjoy 40 days annual leave, private healthcare, and a comprehensive benefits package.
- Why this job: Join a pivotal role that enhances system performance and supports investment platforms.
- Qualifications: Experience with OMS platforms and strong analytical skills required.
- Other info: Collaborative tech environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A financial services group is seeking a CRIMS Technical Support Analyst to provide Level 2 support for investment platforms. This role is pivotal in ensuring timely resolution of technical issues and enhancing system performance.
Candidates should have experience with OMS platforms, strong analytical skills, and a customer-focused approach. The position involves collaboration within technology teams and offers a comprehensive benefits package including 40 days annual leave and private healthcare.
CRIMS/OMS Tech Support Analyst - Global Front Office in Edinburgh employer: Aberdeen Standard Investments
Contact Detail:
Aberdeen Standard Investments Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRIMS/OMS Tech Support Analyst - Global Front Office in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to folks in the financial services sector, especially those working with CRIMS or OMS platforms. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with investment platforms and how you've tackled technical issues in the past. We want you to shine!
✨Tip Number 3
Show off your customer-focused approach! Think of examples where you've gone above and beyond to help clients or colleagues. This will demonstrate your commitment to enhancing system performance and user satisfaction.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace CRIMS/OMS Tech Support Analyst - Global Front Office in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with OMS platforms and technical support. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about tech support in financial services and how your analytical skills can enhance system performance. Let us know what makes you the perfect fit!
Showcase Your Customer-Focused Approach: In your application, emphasise your customer service experience. We value candidates who can resolve issues efficiently while keeping the user experience in mind. Share examples of how you've gone above and beyond for customers!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Aberdeen Standard Investments
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of CRIMS and OMS platforms. Be ready to discuss specific technical issues you've resolved in the past and how you approached them. This will show your analytical skills and familiarity with the systems they'll be using.
✨Showcase Your Customer-Focused Approach
Prepare examples that highlight your customer service experience, especially in a tech support context. Think about times when you went above and beyond to help a client or team member, as this role is all about enhancing user experience.
✨Collaboration is Key
Since this position involves working closely with technology teams, be ready to talk about your experience collaborating with others. Share specific instances where teamwork led to successful problem resolution or system improvements.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's investment platforms and their approach to tech support. This not only shows your interest in the role but also gives you a chance to demonstrate your analytical thinking and understanding of the industry.
