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- Tasks: Provide Level 2 technical support for investment platforms and troubleshoot system performance.
- Company: Leading investment firm in Edinburgh with a focus on innovation.
- Benefits: Enjoy 40 days annual leave and a generous 16% pension contribution.
- Why this job: Join a dynamic team and enhance your skills in a fast-paced environment.
- Qualifications: Experience in technical support, strong SQL and Excel skills, and knowledge of FIX protocol.
- Other info: Great opportunity for career growth in the finance tech sector.
The predicted salary is between 36000 - 60000 £ per year.
A leading investment firm in Edinburgh is seeking a CRIMS Technical Support Analyst to provide Level 2 technical support for their investment platforms. This role involves real-time support for the Order Management System (OMS), monitoring and troubleshooting system performance, and enhancing platform features.
The ideal candidate will have:
- Support experience
- Strong SQL and Excel skills
- Knowledge of FIX protocol
This position offers competitive benefits including 40 days annual leave and a 16% pension contribution.
CRIMS Tech Support Analyst - Level 2 (Investment Platform) employer: Aberdeen Group
Contact Detail:
Aberdeen Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRIMS Tech Support Analyst - Level 2 (Investment Platform)
✨Tip Number 1
Network like a pro! Reach out to folks in the investment sector, especially those who work with CRIMS or similar platforms. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your SQL and Excel expertise. Share specific examples of how you've used these skills to solve problems in past roles.
✨Tip Number 3
Prepare for technical questions! Brush up on your knowledge of the Order Management System and FIX protocol. Being able to discuss these topics confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to submit your application and showcase your talents. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace CRIMS Tech Support Analyst - Level 2 (Investment Platform)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience, especially in technical support and any specific skills like SQL or Excel. We want to see how your background fits with the CRIMS role!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this position and how your skills can enhance our investment platforms. Let us know what makes you the perfect fit!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their troubleshooting prowess, especially in real-time scenarios.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Aberdeen Group
✨Know Your Tech Inside Out
Make sure you brush up on your SQL and Excel skills before the interview. Be prepared to discuss how you've used these tools in past roles, especially in troubleshooting or enhancing platform features.
✨Understand the Order Management System
Familiarise yourself with the Order Management System (OMS) and its functionalities. Being able to talk about your experience with OMS or similar systems will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully monitored and troubleshot system performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Get to Grips with FIX Protocol
If you have knowledge of FIX protocol, be ready to discuss it! If not, do a bit of research beforehand. Showing that you're proactive about learning can really impress the interviewers.
