Waking Night Shift Support Practitioner | Wernham House in Aberdeen

About Us

Aberdeen Cyrenians have provided front-line services and care in the North East for over 50+ years, empowering vulnerable and socially excluded people to overcome their personal challenges, make informed choices and move towards positive outcomes, promoting dignity, inclusiveness and equality throughout communities. Our organisation exists to support anyone and everyone who is facing difficulty and we provide a wide range of life-changing services including support to people who are homeless or at risk of homelessness, have experienced abuse, are at risk of violence, are at high financial risk, struggling with mental health issues, struggling with substance addiction, social exclusion or involved in the justice system.

Position

• Responsible to: Independent Living Service Manager and Team Leaders
• Salary: £27,852.00 (plus shift allowance)
• Contract: Permanent
• SSC registration level: Practitioner
• Required qualification: A qualification of N/SVQ3 in Care, or equivalent or the willingness and ability to attain this within five years

Main responsibilities

• To provide waking night shift cover.
• To be pro‐active in providing a care and support service for service users based on their individual needs.

Job Activities

• Form, develop, sustain and maintain relationships with service users who may have multiple issues including homelessness, mental health, substance misuse and criminal justice through which the other job activities can be accomplished.
• Ensure that the basic needs of service users are addressed and met (food, shelter, warmth, bathing, clothing, etc.).
• Intervene in a crisis – effective pre‐emption of accidents and incidents.
• Counsel service users in relation to emotional issues.
• Contribute to implementation of agreed individual service user support plans by carrying out specific activities. This includes written recordings and verbal handovers.
• Work in line with all policies and procedures relating to the building, e.g. health & safety, cleaning, waking night shift task list, etc.
• Assist in protecting service users from abuse and work with other agencies in this respect.
• Where required, assist service users with medication.
• Where required, assist service users with personal care needs.
• Advocate on service users' behalf and generally assist them with communication skills.

Systems

• Maintain documentation – records, H&S logs, diary entries.
• Dispense medication (PRN when required).
• Use computers/IT systems – Word, email, databases, software.

Quality Standards

• Working to the appropriate Care Inspectorate standards – Care and Housing Support, Residential Care.
• Working to the appropriate level SVQ.
• Working to the appropriate Scottish Social Services Council standards for the registration of staff.
• Working to the appropriate Office of the Scottish Charity Regulator standards.
• Working to the appropriate commissioners standards (e.g. Aberdeen City Council).
• Working to the appropriate Environmental Health standards.

General Terms of Reference

• Work waking night shifts including weekends and public holidays.
• Work on your own and as part of a team.
• Maximise own performance and contribution.
• Ensure they comply with internal and external regulations, procedures and other requirements appertaining to the project.
• Maintain the good reputation of the organisation.
• Keep abreast of developments and legislation relevant to the project's range of activities.
• Seek to improve knowledge and skills by both formal and informal means.
• Carry out other relevant work commensurate with the post as required.

Aims, Values and Behaviours

• To respect and work according to the aims and values in all aspects of the job and be responsible for the demonstration of these in the course of the daily work.
• To respect and work according to our Equality and Diversity Policy and ensure its promotion in the course of daily work.

Other Information

• You can expect comprehensive training through our online Learning Management System.
• Opportunity to pursue on the job qualifications and career progression.
• Online timesheets and expenses.
• We are a Living Wage Foundation accredited employer – pay is reviewed annually each April.
• Benefits including Bike to Work Scheme and an Employee Assistance programme.
• A warm and friendly team environment where everyone is valued.
• Mileage paid at the national rate.

It's important to us that we recruit people who share our values and who want to make a difference. Our interview process is designed to get to know you better and to find out why you want to work for us. If you are nervous, please don’t be – there are no right or wrong answers. Because we work with vulnerable people, we have a responsibility to safeguard them. We undertake background and reference checks, and it is a term of employment with us that all employees register with the Protecting Vulnerable Groups ("PVG") scheme operated by Disclosure Scotland. We guarantee an interview to candidates who have lived experience within the areas of society and the issues that we support and those who are care‐experienced, subject to meeting the minimum criteria for the role. We're an equal opportunities employer and value diversity – exclusion has no place in our workplaces. If you need us to make reasonable adjustments to allow you to attend an interview with us, just let us know. We regret that, due to current Home Office rules, we are unable to sponsor applicants for this role. Therefore, you must be eligible to live and work in the UK without sponsorship.

The closing date for this position is Monday, 30th March 2026. We review applications throughout the advertising period and reserve the right to close the advert early should sufficient applications be received.