At a Glance
- Tasks: Lead a global HR team to deliver top-notch services and improve employee experiences.
- Company: Aberdeen plc, a leading investment company focused on making a positive impact.
- Benefits: Enjoy 40 days of annual leave, private healthcare, and a generous pension contribution.
- Other info: Join a diverse team committed to creating a supportive workplace for all.
- Why this job: Shape the future of HR while working in a flexible, inclusive environment.
- Qualifications: Experience in HR operations and strong leadership skills required.
The predicted salary is between 56700 - 69300 £ per year.
About Aberdeen
Aberdeen plc is one of Europe’s largest investment companies, built on a long-standing culture of caring about the future and making a positive impact. Together we invest for a better future to make a difference to the lives of our clients and customers, our employees, society, and our shareholders. Our business is structured around three distinct areas focused on our clients' changing needs: Aberdeen Investments, Aberdeen Adviser, and interactive investor.
By leading dependable, colleague-focused HR services, you will help our people perform at their best and invest in your tomorrow while supporting better outcomes for our clients.
About the Department
Led globally by our Chief People Officer, Tracey Hahn, Aberdeen’s Human Resources function aims to make culture and talent a market differentiator. The function shapes the culture, development opportunities, reward principles, and organisational structures that help us attract, retain, develop and deploy an impactful, diverse and inclusive workforce. Global HR Services supports consistent, efficient and colleague-focused delivery across the hire-to-retire journey, helping our people focus on enabling our clients to be better investors.
About the Role
Reporting to the Head of Global HR Services, the Global HR Services Manager leads the day-to-day delivery of high-quality HR services across multiple locations and regions. This permanent Manager-level role is based in Edinburgh, UK, and follows Aberdeen’s blended working approach.
You will be accountable for team capability, service quality and operational performance, ensuring HR policies and processes are delivered consistently and with appropriate controls. You will use management information, quality assurance, colleague feedback, technology and continuous improvement to strengthen the colleague and leader experience. The role offers the opportunity to invest in your tomorrow by leading a global team, shaping practical service improvements and turning emerging technology into responsible HR solutions.
Key Responsibilities:
- Lead, coach and develop Global HR Services Advisers, setting clear expectations and using skills and quality insights to build capability, confidence, accountability and career development.
- Plan team capacity, knowledge sharing and cross-skilling across processes and regions to maintain resilient, responsive service delivery.
- Oversee performance against SLAs and KPIs, using management information and operational insight to identify trends, priorities, risks and improvement opportunities.
- Own proportionate quality assurance, translating recurring errors, root causes and process gaps into targeted coaching, learning and service improvements.
- Maintain adherence to HR policies, operational controls, risk, compliance and data protection requirements, while providing guidance on complex hire-to-retire queries and escalations.
- Champion HR technology, AI and digital tools, identifying well-governed opportunities to automate and simplify work while improving quality, efficiency and colleague experience.
About the Candidate:
- Experience leading and developing HR operations or shared services teams across locations or in a virtual environment.
- Strong people leadership and coaching capability, with evidence of building confidence, capability and accountability through regular feedback and development.
- Experience establishing or operating quality assurance approaches and using findings to improve people capability, process quality and service delivery.
- Sound operational judgement, with the confidence to prioritise activity, manage escalations and make effective day-to-day decisions.
- An analytical, service-focused approach, using KPIs, SLAs, quality findings and root cause analysis to deliver practical improvements and lead operational change.
- Strong stakeholder communication and collaboration skills, alongside confidence using AI, HR technology and digital tools to improve service delivery.
- Experience using a cloud HR platform such as Workday.
We are proud to be a Disability Confident Committed employer. If you have a disability and would like to apply to one of our UK roles under the Disability Confident Scheme, please notify us by completing the relevant section in our candidate questionnaire. One of our team will reach out to support you through your application process.
We want you to be the real you throughout our recruitment process. Sharing your diversity information helps us understand the reach and impact of our hiring practices, and build a workplace where all people can thrive and belong. This information is kept separate from your application and is not visible to recruiters, hiring managers, or assessors at any stage.
Our benefits
There's more to working life than coming home with a good salary. We have an environment where you can learn, get involved and be supported. When you join us, your reward will be one of the best around. This includes 40 days’ annual leave, a 16% employer pension contribution, a discretionary performance-based bonus (where applicable), private healthcare and a range of flexible benefits – including gym discounts, season ticket loans and access to an employee discount portal.
An inclusive way of working
Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you. At Aberdeen we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.
An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.
We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.
If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.
Global HR Services Manager in Loanhead employer: Aberdeen Corporate Services Limited
Aberdeen Corporate Services Limited is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With 40 days’ leave, a generous pension contribution, and opportunities for training and development in the vibrant city of Edinburgh, employees can thrive both personally and professionally while contributing to meaningful operational resilience initiatives.
Contact Details:
Aberdeen Corporate Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Global HR Services Manager in Loanhead
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Aberdeen Corporate Services Limited!
✨Leverage Your University Connections
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✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Aberdeen Corporate Services Limited.
We think you need these skills to ace Global HR Services Manager in Loanhead
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Aberdeen Corporate Services Limited. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Aberdeen Corporate Services Limited and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Aberdeen Corporate Services Limited. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Aberdeen Corporate Services Limited's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Aberdeen Corporate Services Limited
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Aberdeen Corporate Services Limited.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Aberdeen Corporate Services Limited will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Aberdeen Corporate Services Limited and how you would contribute to adapting HR strategies.
