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- Tasks: Join our front-of-house team to provide security and customer care at Aberdeen Art Gallery and Museums.
- Company: Aberdeen City Council is dedicated to equality, diversity, and inclusion in the workplace.
- Benefits: Enjoy flexible working arrangements and support for personal development, including First Aid training.
- Why this job: Be part of a vibrant team, engage with the public, and contribute to the arts community.
- Qualifications: Standard Grade education or equivalent; First Aid certificate preferred.
- Other info: Guaranteed interviews for eligible applicants and a commitment to supporting diverse backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Please note that from 1 April 2023, candidates applying for roles requiring PVG membership will need to cover the cost of the membership. This applies only to roles with a full-time equivalent salary of £30,000 and above, including teaching roles and jobs at Grade 12 and above (currently £32,555 per annum / £16.92 per hour).
The Council will initially pay for the PVG membership cost—either £18 for existing PVG scheme members or £59 for non-members—and this amount will be deducted from the employee’s first full month’s salary.
Job purpose/about the role
As an active member of a large front-of-house team, you will provide security and customer care at all Aberdeen Art Gallery and Museums venues. The role also involves providing specialised support for Collections work. You will work closely with all teams within the Art Gallery and Museums and assist as needed. The position requires working on a set rota, including regular weekend shifts, occasional evenings, and lone working.
Minimum requirements
- Educated to Standard Grade or equivalent
- Possession of a current First Aid certificate or the ability to obtain one
Skills and experience
- Excellent customer care and interpersonal skills, demonstrated through previous experience working with the public
- Proven experience in security work
- Effective communication skills, both oral and written, with a wide range of people
- Ability to remain alert, anticipate potential problems, and apply suitable resolutions
- Ability to work successfully as part of a team or independently
- Practical DIY skills
About Us
Please see the Job Profile for further details.
Our commitments
Aberdeen City Council is an equal opportunities employer committed to promoting equality, diversity, and inclusion.
Flexible Working
We offer flexible working arrangements for most roles, allowing employees to choose patterns that suit both them and the organisation.
Disability Confident
We are a Disability Confident Employer. If you require reasonable adjustments during the selection process, please contact AskHR@aberdeencity.gov.uk.
Forces and Apprenticeship Schemes
We are a forces-friendly employer, signed up to the Armed Forces Covenant, and a silver award recipient in the Defence Employer Recognition Scheme. For questions related to military service or application processes, contact armedforces@aberdeencity.gov.uk.
We offer guaranteed interview schemes for applicants who meet minimum criteria and are:
- Disability
- Care-experienced and aged 16-29
- Aged 16-24, residing in Aberdeen or attending an Aberdeen City Council school, applying for a Modern Apprenticeship (excluding Trades apprenticeships)
- Completed a Foundation Apprenticeship with Aberdeen City Council and applying for relevant apprenticeships
- New Scots aged 16-24 applying for apprenticeships
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Relief Museum Assistant employer: Aberdeen City Council
Contact Detail:
Aberdeen City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relief Museum Assistant
✨Tip Number 1
Familiarise yourself with the Aberdeen Art Gallery and Museums' collections and exhibitions. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role and the organisation.
✨Tip Number 2
Highlight any previous experience in customer service or security roles during your conversations with us. Be prepared to share specific examples of how you've handled challenging situations or provided excellent service.
✨Tip Number 3
Since the role involves working as part of a team, think about how you can showcase your teamwork skills. Prepare to discuss instances where you've successfully collaborated with others to achieve a common goal.
✨Tip Number 4
Make sure you're aware of the PVG membership requirements and costs. Being informed about this process shows that you're proactive and ready to take on the responsibilities associated with the role.
We think you need these skills to ace Relief Museum Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Relief Museum Assistant position. Highlight key skills such as customer care, security experience, and effective communication.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or security, and include any practical DIY skills you possess.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and the museum sector. Mention specific experiences that demonstrate your ability to work well in a team and handle customer interactions effectively.
Prepare for Potential Questions: Anticipate questions related to customer care, security scenarios, and teamwork during the interview process. Prepare examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
How to prepare for a job interview at Aberdeen City Council
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Relief Museum Assistant. Familiarise yourself with the security and customer care aspects, as well as the importance of teamwork in a front-of-house environment.
✨Highlight Relevant Experience
Prepare to discuss your previous experience in customer service and security roles. Be ready to provide specific examples that demonstrate your interpersonal skills and ability to handle challenging situations.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, as you'll need to interact with a diverse range of people, both orally and in writing.
✨Show Your Team Spirit
Emphasise your ability to work well in a team as well as independently. Share examples of how you've collaborated with others in past roles, especially in high-pressure situations or during busy periods.