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- Tasks: Deliver top-notch library services and engage with the community at Airyhall Library.
- Company: Local government authority in Aberdeen focused on community enrichment.
- Benefits: Flexible working hours and valuable experience in customer service.
- Why this job: Make a difference in your community while gaining essential skills.
- Qualifications: 4 National 5 passes, including English and Maths; customer service skills required.
- Other info: Opportunity to work in a supportive environment with potential for growth.
A local government authority in Aberdeen is seeking a part-time Library Assistant to deliver high-quality library services at Airyhall Library and other city libraries.
Candidates should possess at least 4 National 5 passes, including English and Mathematics, and either have or be willing to obtain PVG membership.
This role requires excellent customer service, cash handling skills, and the ability to support service users effectively.
Flexible working arrangements are offered.
Part-Time Library Assistant — Customer Service & Outreach employer: Aberdeen City Council
Contact Detail:
Aberdeen City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Library Assistant — Customer Service & Outreach
✨Tip Number 1
Get to know the library scene in Aberdeen! Familiarise yourself with the services offered at Airyhall Library and other city libraries. This will help you stand out during interviews when you can chat about how you can enhance customer service.
✨Tip Number 2
Practice your cash handling skills! Since this role involves managing transactions, brush up on your maths and ensure you're comfortable with handling money. We all know that confidence goes a long way in making a great impression.
✨Tip Number 3
Show off your customer service skills! Think of examples from your past experiences where you've gone above and beyond for customers. We want to hear those stories during your interview to see how you can support service users effectively.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Part-Time Library Assistant — Customer Service & Outreach
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience you have in customer service. We want to see how you’ve gone above and beyond to help others, especially in a library or similar setting.
Be Clear About Your Qualifications: List your National 5 passes clearly in your application. We need to know you meet the educational requirements, so don’t forget to mention your English and Mathematics qualifications!
Demonstrate Your Flexibility: Since we offer flexible working arrangements, let us know about your availability. If you can work varied hours, make that clear in your application to show you’re adaptable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Aberdeen City Council
✨Know Your Library Services
Familiarise yourself with the services offered at Airyhall Library and other city libraries. Understanding their programmes and outreach initiatives will show your genuine interest in the role and help you answer questions more effectively.
✨Highlight Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about situations where you resolved issues or helped someone find what they needed, as this will demonstrate your capability to support service users effectively.
✨Brush Up on Cash Handling
Since cash handling is a key part of the role, be ready to discuss your experience with it. If you haven’t had much experience, consider how you would handle transactions and ensure accuracy, as this will show your readiness to learn.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work flexible hours. This shows that you’re adaptable and ready to meet the needs of the library, which is crucial for a part-time position.
