Housing & Support Officer - ABC11940

Job Purpose: Before applying for this job, it is important that you read the Applicant Guidance and the Job Profile attached. These explain the job role and the type of person we're looking for.

Location: Various Locations in Aberdeen

Duration: Fixed Term, Part Time

This is a community-based role responsible for improving quality of life in households and across communities. The role involves supporting Council tenants to manage and maintain tenancies to improve outcomes by responding to, and reducing, need and risk. The postholder will contribute to realising our vision for a place where all people can prosper and has a critical role in supporting tenants in our most vulnerable communities by helping prevent harm, and intervening early where there is risk. This includes working with households to respond to early identification of Adult and Child Protection concerns to remove the risk of escalation above relevant thresholds and accelerating the provision of secure tenancies through the Housing 1st and Rapid Rehousing Transition Plans. The role will contribute to the identified outcomes recognising the importance of partnership working.

The post holder needs to hold as a minimum: Standard Grade or equivalent.

The postholder is able to demonstrate:

• Ability to develop and sustain relationships with people and communities with complex needs.
• Ability to focus on the best outcome for each household and work to achieve it with them.
• Ability to deliver public services to required standards and outcomes.
• Ability to work autonomously, managing own workload, deadlines and appointments, exercise judgement and initiative, take personal responsibility and accountability for your own practice.
• Ability to identify vulnerable people, assess needs and implement actions to achieve better outcomes.
• Ability to assess and respond to risk within complex situations.
• Ability to communicate and influence effectively in both oral and written forms with a wide range of audience.
• Ability to produce and maintain accurate reports and documentation.
• Ability to recognise cases that require input from other services including guidance from line manager.

About Us: Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion. For further information, please see our Equality, Diversity, Inclusion and Recruitment pack.

Flexible Working: We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.

Disability Confident: We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact us.

Armed Forces: We are a forces-friendly employer, have signed the Armed Forces Covenant and are a silver award recipient in the Defence Employer Recognition Scheme.

Guaranteed Interview Scheme: We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for who:

• have a disability as defined by the Equality Act 2010 (all jobs)
• looked after young people, those that are in continuing care or are a care leaver up to the age of 29 (all jobs)
• are aged 16-24 and live in Aberdeen City or have been to an Aberdeen City Council school and are applying for a Modern Apprenticeship (except Trades apprenticeships)
• have done a Foundation Apprenticeship with Aberdeen City Council and are applying for any apprenticeships relevant to the area in which they did their Foundation Apprenticeship
• are New Scots aged 16-24 and are applying for any apprenticeships.