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For Companies At a Glance
- Tasks: Manage utility accounts and resolve billing issues for void properties.
- Company: Join Aberdeen City Council, a diverse and inclusive employer.
- Benefits: Flexible working options and support for personal development.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: Standard Grade education or equivalent and a full UK driving licence.
- Other info: Opportunities for career growth and a supportive work environment.
The predicted salary is between 30000 - 40000 £ per year.
Job Purpose
The Void Utilities Officer will work closely with utilities companies in relation to void properties. They will be required to manage utility accounts, resolve billing issues and ensure that all meters are compliant and ready for use. The postholder will be located within the Housing Cluster but will work across both Housing and Corporate Landlord Cluster to deal with these issues in void properties.
Minimum Requirements
- Educated to Standard Grade level or equivalent qualification
- Current, full UK driving licence
Key Skills / Competencies
- Demonstrated strong administrative and organisational abilities
- Experience within utility services, property management and compliance
- Skilled in data management and supplier liaison
- Committed to upholding compliance, efficiency, and delivering excellent service
- Proven capacity to work independently and exercise sound initiative
- Effective in organising and prioritising workload to meet deadlines
- Exceptional communication skills, both written and verbal, across diverse audiences
- Strong record-keeping proficiency
- Proficient in various computer applications, including Microsoft Office
- Accountable for personal professional practice
- Successful track record in building and maintaining partnerships; experienced in customer-facing and/or supplier-facing roles with responsibility for problem resolution
About Us
Aberdeen City Council is an equal opportunities employer and we are committed to equality, diversity and inclusion.
Flexible Working
We are happy to talk flexible working and offer flexible working for most roles in the organisation meaning that many of our employees enjoy the freedom of choosing a working pattern that suits them as much as it suits the organisation.
Disability Confident
We are a Disability Confident Employer. If you consider yourself to have a disability and think you may require a reasonable adjustment to be made for this part of the selection process, or would like further information in relation to reasonable adjustments, please contact AskHR@aberdeencity.gov.uk.
Armed Forces
We are a forces-friendly employer, have signed the Armed Forces Covenant and are a gold award recipient in the Defence Employer Recognition Scheme.
Guaranteed Interview Scheme
We have a number of guaranteed interview schemes available to applicants who meet the minimum criteria for the role they are applying for.
Please note that eligibility to work in the UK is dependent on legal status and all applicants must have the right to live and work in the UK.
Void Utilities Officer - ABC13144 in Aberdeen employer: Aberdeen City Council
Contact Detail:
Aberdeen City Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Void Utilities Officer - ABC13144 in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to people in the utilities and property management sectors. You never know who might have a lead on the Void Utilities Officer role or can give you insider tips.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of utility services and compliance. Be ready to discuss how your skills match the job description, especially your record-keeping proficiency and problem-solving abilities.
✨Tip Number 3
Showcase your organisational skills! During interviews, share examples of how you've effectively managed workloads and prioritised tasks in previous roles. This will demonstrate your fit for the position.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Void Utilities Officer - ABC13144 in Aberdeen
Some tips for your application 🫡
Read the Job Profile: Before you dive into your application, make sure to check out the Job Profile linked in the description. It gives you a clear idea of what we're looking for and helps you tailor your application to fit the role.
Show Off Your Skills: Highlight your strong record-keeping proficiency and any relevant experience in utility services or property management. We want to see how your skills align with what we need, so don’t hold back!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your thoughts well. This shows us that you can communicate effectively, which is super important for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need right there!
How to prepare for a job interview at Aberdeen City Council
✨Know Your Stuff
Before the interview, make sure you understand the role of a Void Utilities Officer. Brush up on your knowledge of utility services, property management, and compliance. Being able to discuss these topics confidently will show that you're serious about the position.
✨Show Off Your Record-Keeping Skills
Since strong record-keeping proficiency is key for this role, prepare examples from your past experiences where you've successfully managed data or resolved billing issues. This will demonstrate your organisational abilities and attention to detail.
✨Communicate Clearly
Effective communication is crucial, especially when liaising with utilities companies and tenants. Practice articulating your thoughts clearly and concisely. You might even want to role-play common scenarios to get comfortable with potential questions.
✨Be Ready to Discuss Compliance
Familiarise yourself with compliance standards related to utility services and central heating systems. Be prepared to explain how you would ensure compliance in your role. This shows that you’re proactive and understand the importance of regulations in the industry.