24/7 Emergency Customer Care Specialist

24/7 Emergency Customer Care Specialist

Full-Time No working from home possible
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Aberdeen City Council is seeking enthusiastic individuals to join the 24 Hour-Emergency Response Team. The role focuses on delivering first-class customer care for enquiries related to community alarms, out-of-hours housing repairs, and roads issues. You will need strong communication, accuracy, and a customer-first ethos.

Applicants should be prepared to work a flexible shift pattern in a 24/7 service. The job requires the ability to perform under pressure and to adapt to challenging situations

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24/7 Emergency Customer Care Specialist employer: Aberdeen City Council

Aberdeen City Council is an excellent employer, offering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With flexible working options and a commitment to equality, diversity, and inclusion, employees can thrive while contributing to the safety and cleanliness of their communities. The Council's recognition as a Disability Confident Employer and its forces-friendly status further enhance its appeal, making it a rewarding place to work in Aberdeen.

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Contact Details:

Aberdeen City Council Recruitment Team