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- Tasks: Create unforgettable luxury travel experiences for clients across the Middle East.
- Company: Join Abercrombie & Kent, a leader in luxury travel for over 60 years.
- Benefits: Competitive salary, commission, generous leave, and discounted travel opportunities.
- Why this job: Be part of a passionate team crafting unique journeys and exceeding client expectations.
- Qualifications: 2 years in travel sales with a strong understanding of luxury travel.
- Other info: Enjoy ongoing training, career progression, and a supportive work environment.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Travel Consultant – Middle East role at Abercrombie & Kent UK
Job Description
Come and join one of the world’s leading luxury travel brands. 60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.
PURPOSE: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent.
Responsibilities
- Proactively follow up with brochure enquiries to convert interest into active leads.
- Develop strong knowledge of regional products, offers, and promotions through regular training, marketing updates, and educational trips.
- Collaborate with your Regional Sales Manager in daily catch-ups to review workload, pipeline, and priorities.
- Use effective questioning to understand client needs and create bespoke itineraries that align with their preferences.
- Deliver proposals and quotes within 24 hours where possible, ensuring clear communication with the client throughout.
- Maintain ongoing client relationships through consistent updates, pre- and post-travel calls, and encouraging feedback.
- Handle any post-travel issues with professionalism, aiming to exceed expectations and secure repeat business.
- Actively manage the sales process from enquiry to booking, applying proven sales techniques to drive conversion.
- Work towards individual and team sales targets, focusing on revenue growth and margin protection.
- Follow up on all proposals, capture reasons for lost bookings, and use insights to refine future sales efforts.
- Support colleagues during absences to ensure a seamless client experience.
- Participate in skills development, share expertise during training, and contribute ideas for process improvement.
- Represent A&K at client events and trade shows, acting as a brand ambassador.
About You
- Passionate about travel, with 2 years’ experience in travel sales
- Strong understanding of the luxury travel industry and client expectations
- Sales-driven and motivated by targets and results
- Exceptional attention to detail and commitment to quality
- A positive, collaborative team player with a can-do attitude
- Enthusiastic, personable, and keen to grow within the travel industry
What We Offer
- Competitive salary plus commission
- Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service
- 25 days annual leave – in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days
- Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)
- Discounted Gym Membership – up to £35 a month at Virgin Active Gym (London) or via GymFlex
- Life Assurance (2x base salary paid out as a tax-free sum)
- Enhanced Paid Parental Leave – 18 weeks full pay regardless of gender
- Employee Assistance Program – includes wellbeing resources and counselling
- £1,000 Recruitment Referral Bonus
- Cycle to work scheme
- Season Ticket Loans
- Regular Social Events
If you would like to learn more about the position, please email careers@abercrombiekent.co.uk.
Why work for A&K
What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.
We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
Industries
- Travel Arrangements
Contact: careers@abercrombiekent.co.uk
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Senior Travel Consultant - Middle East employer: Abercrombie & Kent UK
Contact Detail:
Abercrombie & Kent UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - Middle East
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, attend events, and engage with potential employers on social media. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Abercrombie & Kent and understanding their unique offerings. Tailor your responses to show how your experience aligns with their luxury travel ethos and how you can contribute to creating those unforgettable journeys.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Mention something specific from the conversation to remind them of your fit for the Senior Travel Consultant position.
✨Tip Number 4
Don’t just apply through job boards; head over to our website and submit your application directly. This shows initiative and gives you a better chance of standing out in the crowd. Plus, it’s a great way to demonstrate your interest in being part of the A&K family!
We think you need these skills to ace Senior Travel Consultant - Middle East
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share your experiences and what makes you excited about the luxury travel industry. We want to see that you're not just looking for a job, but that you're genuinely passionate about creating unforgettable journeys.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Senior Travel Consultant role. Use keywords from the job description to show us that you understand what we're looking for and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. Highlight your achievements and relevant experience without waffling on – we want to get to know you quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows us that you're proactive and keen to join our team at Abercrombie & Kent!
How to prepare for a job interview at Abercrombie & Kent UK
✨Know Your Stuff
Make sure you have a solid understanding of the luxury travel industry, especially regarding the Middle East. Research Abercrombie & Kent's offerings and be ready to discuss how your experience aligns with their unique selling points.
✨Showcase Your Sales Skills
Prepare examples of how you've successfully converted leads into bookings in the past. Be ready to discuss your sales techniques and how you can apply them to meet targets at Abercrombie & Kent.
✨Be Client-Centric
Demonstrate your ability to understand and anticipate client needs. Think of specific instances where you’ve gone above and beyond for clients, and be prepared to share these stories during the interview.
✨Ask Thoughtful Questions
Prepare insightful questions about the role and the company culture. This shows your genuine interest in Abercrombie & Kent and helps you assess if it’s the right fit for you.