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- Tasks: Create bespoke travel itineraries and manage client relationships from start to finish.
- Company: Join Abercrombie & Kent, a leading luxury travel brand with 60 years of experience.
- Benefits: Enjoy competitive salary, commission, hybrid working, and discounted gym memberships.
- Why this job: Be part of a passionate team creating unforgettable travel experiences and making a difference globally.
- Qualifications: 2 years in travel sales, strong luxury travel knowledge, and a results-driven mindset required.
- Other info: Ongoing training and career progression opportunities available within a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
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Join to apply for the Senior Travel Consultant – Indian Sub/Asia role at Abercrombie & Kent UK
Job Description
Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
Job Description
Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.
PURPOSE: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent.
Responsibilities
- Proactively follow up with brochure enquiries to convert interest into active leads.
- Develop strong knowledge of regional products, offers, and promotions through regular training, marketing updates, and educational trips.
- Collaborate with your Regional Sales Manager in daily catch-ups to review workload, pipeline, and priorities.
- Use effective questioning to understand client needs and create bespoke itineraries that align with their preferences.
- Deliver proposals and quotes within 24 hours where possible, ensuring clear communication with the client throughout.
- Maintain ongoing client relationships through consistent updates, pre- and post-travel calls, and encouraging feedback.
- Handle any post-travel issues with professionalism, aiming to exceed expectations and secure repeat business.
- Actively manage the sales process from enquiry to booking, applying proven sales techniques to drive conversion.
- Work towards individual and team sales targets, focusing on revenue growth and margin protection.
- Follow up on all proposals, capture reasons for lost bookings, and use insights to refine future sales efforts.
- Support colleagues during absences to ensure a seamless client experience.
- Participate in skills development, share expertise during training, and contribute ideas for process improvement.
- Represent A&K at client events and trade shows, acting as a brand ambassador.
About You
- Passionate about travel, with 2 years’ experience in travel sales
- Strong understanding of the luxury travel industry and client expectations
- Sales-driven and motivated by targets and results
- Exceptional attention to detail and commitment to quality
- A positive, collaborative team player with a can-do attitude
- Enthusiastic, personable, and keen to grow within the travel industry
What We Offer
- Competitive salary plus commission
- Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service
- 25 days annual leave – in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days
- Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)
- Discounted Gym Membership – we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex.
- Life Assurance (2x base salary paid out as a tax-free sum)
- Hybrid working – we value collaboration and ask employees to come to the office for a minimum of 4 days per week
- Enhanced Paid Parental Leave – 18 weeks full pay regardless of gender
- Employee Assistance Program – includes access to wellbeing resources and counselling
- £1,000 Recruitment Referral Bonus
- Cycle to work scheme
- Season Ticket Loans
- Regular Social Events
If you would like to learn more about the position, please email
Why work for A&K
What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.
We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Senior Travel Consultant - Indian Sub/Asia employer: Abercrombie & Kent UK
Contact Detail:
Abercrombie & Kent UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - Indian Sub/Asia
✨Tip Number 1
Familiarise yourself with Abercrombie & Kent's unique offerings and luxury travel experiences. Understanding their brand ethos and the types of bespoke itineraries they create will help you speak confidently about how you can contribute to their mission.
✨Tip Number 2
Network with current or former employees of Abercrombie & Kent. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Stay updated on the latest trends in luxury travel and the Indian Subcontinent/Asia region. Being knowledgeable about current travel trends and popular destinations will allow you to impress during discussions about creating bespoke itineraries.
✨Tip Number 4
Prepare to demonstrate your sales skills through role-play scenarios. Since the role is sales-driven, being ready to showcase your ability to convert leads into bookings will set you apart from other candidates.
We think you need these skills to ace Senior Travel Consultant - Indian Sub/Asia
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel sales, particularly in the luxury sector. Emphasise any achievements related to client satisfaction and sales targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your understanding of the luxury travel market. Mention specific experiences that demonstrate your ability to create bespoke itineraries and manage client relationships.
Showcase Your Knowledge: In your application, reference your knowledge of the Indian Subcontinent and Asia. Discuss any previous travel experiences or training that have equipped you with insights into these regions.
Highlight Team Collaboration: Abercrombie & Kent values teamwork. Include examples in your application that illustrate your ability to work collaboratively with colleagues and contribute to a positive team environment.
How to prepare for a job interview at Abercrombie & Kent UK
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of luxury travel, as this role requires a genuine passion for creating memorable journeys.
✨Demonstrate Sales Acumen
Prepare to discuss your previous sales experiences and how you successfully converted leads into bookings. Highlight specific techniques you've used to understand client needs and tailor itineraries accordingly.
✨Know the Company Inside Out
Research Abercrombie & Kent thoroughly before the interview. Familiarise yourself with their unique offerings, recent news, and their approach to luxury travel. This will show your commitment and help you stand out.
✨Prepare Questions for Them
Have insightful questions ready to ask your interviewers. This could include inquiries about team dynamics, company culture, or future growth plans. It shows that you're genuinely interested in the role and the company.