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- Tasks: Create bespoke travel itineraries and manage client relationships from start to finish.
- Company: Join Abercrombie & Kent, a leading luxury travel brand with 60 years of experience.
- Benefits: Enjoy competitive salary, commission, hybrid working, and discounted gym memberships.
- Why this job: Be part of a passionate team creating unforgettable travel experiences while making a positive impact.
- Qualifications: 2 years in travel sales, strong luxury travel knowledge, and a results-driven mindset required.
- Other info: Opportunities for career growth and ongoing training in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Senior Travel Consultant – Indian Sub/Asia role at Abercrombie & Kent UK
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Join to apply for the Senior Travel Consultant – Indian Sub/Asia role at Abercrombie & Kent UK
Job Description
Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
Job Description
Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.
PURPOSE: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent.
Responsibilities
- Proactively follow up with brochure enquiries to convert interest into active leads.
- Develop strong knowledge of regional products, offers, and promotions through regular training, marketing updates, and educational trips.
- Collaborate with your Regional Sales Manager in daily catch-ups to review workload, pipeline, and priorities.
- Use effective questioning to understand client needs and create bespoke itineraries that align with their preferences.
- Deliver proposals and quotes within 24 hours where possible, ensuring clear communication with the client throughout.
- Maintain ongoing client relationships through consistent updates, pre- and post-travel calls, and encouraging feedback.
- Handle any post-travel issues with professionalism, aiming to exceed expectations and secure repeat business.
- Actively manage the sales process from enquiry to booking, applying proven sales techniques to drive conversion.
- Work towards individual and team sales targets, focusing on revenue growth and margin protection.
- Follow up on all proposals, capture reasons for lost bookings, and use insights to refine future sales efforts.
- Support colleagues during absences to ensure a seamless client experience.
- Participate in skills development, share expertise during training, and contribute ideas for process improvement.
- Represent A&K at client events and trade shows, acting as a brand ambassador.
About You
- Passionate about travel, with 2 years’ experience in travel sales
- Strong understanding of the luxury travel industry and client expectations
- Sales-driven and motivated by targets and results
- Exceptional attention to detail and commitment to quality
- A positive, collaborative team player with a can-do attitude
- Enthusiastic, personable, and keen to grow within the travel industry
What We Offer
- Competitive salary plus commission
- Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service
- 25 days annual leave – in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days
- Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)
- Discounted Gym Membership – we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex.
- Life Assurance (2x base salary paid out as a tax-free sum)
- Hybrid working – we value collaboration and ask employees to come to the office for a minimum of 4 days per week
- Enhanced Paid Parental Leave – 18 weeks full pay regardless of gender
- Employee Assistance Program – includes access to wellbeing resources and counselling
- £1,000 Recruitment Referral Bonus
- Cycle to work scheme
- Season Ticket Loans
- Regular Social Events
If you would like to learn more about the position, please email
Why work for A&K
What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.
We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Senior Travel Consultant - Indian Sub/Asia employer: Abercrombie & Kent UK
Contact Detail:
Abercrombie & Kent UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant - Indian Sub/Asia
✨Tip Number 1
Familiarise yourself with Abercrombie & Kent's unique offerings and luxury travel experiences. Understanding their brand ethos and the types of bespoke itineraries they create will help you demonstrate your passion for travel during interviews.
✨Tip Number 2
Network with current or former employees of Abercrombie & Kent to gain insights into the company culture and expectations. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Stay updated on the latest trends in luxury travel, especially within the Indian Subcontinent and Asia. Being knowledgeable about current destinations, experiences, and client preferences will showcase your expertise and enthusiasm.
✨Tip Number 4
Prepare to discuss specific sales techniques you've successfully used in previous roles. Highlighting your ability to convert leads and manage client relationships effectively will demonstrate your suitability for the Senior Travel Consultant position.
We think you need these skills to ace Senior Travel Consultant - Indian Sub/Asia
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel sales, particularly within the luxury sector. Emphasise any specific achievements or metrics that demonstrate your success in converting leads and managing client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and detail how your skills align with the responsibilities of the Senior Travel Consultant role. Mention your understanding of client expectations and how you can contribute to creating memorable journeys.
Showcase Your Knowledge: Demonstrate your knowledge of the Indian Subcontinent and Asia in your application. Include any personal travel experiences or professional insights that showcase your expertise in these regions, as this will resonate with Abercrombie & Kent's focus on bespoke itineraries.
Highlight Team Collaboration: Abercrombie & Kent values teamwork, so be sure to mention any collaborative projects you've been involved in. Discuss how you’ve worked with colleagues to enhance client experiences or improve processes, showcasing your ability to contribute positively to their team environment.
How to prepare for a job interview at Abercrombie & Kent UK
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of luxury travel, as this role is all about creating memorable journeys for clients.
✨Demonstrate Sales Acumen
Prepare to discuss your previous sales experiences and how you successfully converted leads into bookings. Be ready to share specific examples of how you've met or exceeded sales targets in the past.
✨Know the Company Inside Out
Research Abercrombie & Kent thoroughly before the interview. Understand their unique offerings, values, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare Bespoke Itinerary Ideas
Think of a few creative itinerary ideas that align with the luxury travel market. Presenting these during the interview can demonstrate your ability to think on your feet and your understanding of client needs.