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- Tasks: Create unforgettable travel experiences for clients from start to finish.
- Company: Join Abercrombie & Kent, a leader in luxury travel for over 60 years.
- Benefits: Enjoy competitive salary, commission, hybrid working, and generous leave options.
- Why this job: Be part of a passionate team that crafts unique journeys and exceeds client expectations.
- Qualifications: 2 years in travel sales with a strong understanding of luxury travel.
- Other info: Ongoing training and career progression opportunities available globally.
The predicted salary is between 32000 - 48000 ÂŁ per year.
Join to apply for the Senior Travel Consultant role at Abercrombie & Kent UK
Join to apply for the Senior Travel Consultant role at Abercrombie & Kent UK
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Job Description
Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
Job Description
Come and join one of the world’s leading luxury travel brands.
60 years after Geoffrey Kent founded A&K, we’re still setting the standard for adventurous, luxury holidays. Whichever role you join us in, whether customer facing or behind the scenes, everyone has their part to play in creating one-of-a-kind journeys that go beyond our clients’ high expectations.
With 55 offices worldwide and an unmatched network of connections across the globe, we offer adventures that can’t be experienced with any other tour provider. Working with a team of passionate and knowledgeable people, you’ll be able to open doors to private palaces, book Michelin-starred meals in the most remote locations and arrange out-of-hours museum tours. There’s always a buzz in the office about the latest ways we’ve gone the extra mile.
PURPOSE: The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent.
Responsibilities
- Proactively follow up with brochure enquiries to convert interest into active leads.
- Develop strong knowledge of regional products, offers, and promotions through regular training, marketing updates, and educational trips.
- Collaborate with your Regional Sales Manager in daily catch-ups to review workload, pipeline, and priorities.
- Use effective questioning to understand client needs and create bespoke itineraries that align with their preferences.
- Deliver proposals and quotes within 24 hours where possible, ensuring clear communication with the client throughout.
- Maintain ongoing client relationships through consistent updates, pre- and post-travel calls, and encouraging feedback.
- Handle any post-travel issues with professionalism, aiming to exceed expectations and secure repeat business.
- Actively manage the sales process from enquiry to booking, applying proven sales techniques to drive conversion.
- Work towards individual and team sales targets, focusing on revenue growth and margin protection.
- Follow up on all proposals, capture reasons for lost bookings, and use insights to refine future sales efforts.
- Support colleagues during absences to ensure a seamless client experience.
- Participate in skills development, share expertise during training, and contribute ideas for process improvement.
- Represent A&K at client events and trade shows, acting as a brand ambassador.
About You
- Passionate about travel, with 2 years’ experience in travel sales
- Strong understanding of the luxury travel industry and client expectations
- Sales-driven and motivated by targets and results
- Exceptional attention to detail and commitment to quality
- A positive, collaborative team player with a can-do attitude
- Enthusiastic, personable, and keen to grow within the travel industry
What We Offer
- Competitive salary plus commission
- Company pension plan from start of employment, with employer contributions increasing after 5 and 10 years of service
- 25 days annual leave – in addition to bank holidays, plus the ability to buy an additional 5 days or sell 5 days
- Discounted trips through A&K Travel Group Travel Benefit Program (includes friends and family)
- Discounted Gym Membership – we offer a contribution of up to £35 a month at either Virgin Active Gym (London) or to other gyms through GymFlex.
- Life Assurance (2x base salary paid out as a tax-free sum)
- Hybrid working – we value collaboration and ask employees to come to the office for a minimum of 4 days per week
- Enhanced Paid Parental Leave – 18 weeks full pay regardless of gender
- Employee Assistance Program – includes access to wellbeing resources and counselling
- ÂŁ1,000 Recruitment Referral Bonus
- Cycle to work scheme
- Season Ticket Loans
- Regular Social Events
If you would like to learn more about the position, please email
Why work for A&K
What makes A&K a great place to work is the people. It’s our people who foster the supportive environment that will make you proud to work for A&K. There will also be ongoing training and the opportunity to progress your career – not just in the UK, but as part of our global business.
We’re also a company that makes a difference. Abercrombie & Kent Philanthropy (AKP) has supported local communities around the world for the past 40 years, and we were recognised by Which? for looking after our clients during the pandemic.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Senior Travel Consultant employer: Abercrombie & Kent UK
Contact Detail:
Abercrombie & Kent UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant
✨Tip Number 1
Familiarise yourself with Abercrombie & Kent's unique offerings and luxury travel experiences. Understanding their brand ethos and the types of bespoke itineraries they create will help you speak confidently about how you can contribute to their mission during interviews.
✨Tip Number 2
Network with current or former employees of Abercrombie & Kent. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in luxury travel and client expectations. Being able to discuss recent developments or popular destinations in the luxury sector will demonstrate your passion and expertise, making you a more attractive candidate.
✨Tip Number 4
Prepare to showcase your sales achievements and how you've exceeded targets in previous roles. Be ready to discuss specific examples of how you've built client relationships and converted leads into bookings, as this aligns closely with the responsibilities of the Senior Travel Consultant role.
We think you need these skills to ace Senior Travel Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel sales and showcases your understanding of the luxury travel industry. Use specific examples that demonstrate your ability to create bespoke itineraries and manage client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and your motivation to work with Abercrombie & Kent. Mention how your skills align with their mission of creating memorable journeys and exceeding client expectations.
Showcase Your Sales Achievements: Include quantifiable achievements in your application, such as sales targets met or exceeded, successful client conversions, or any awards received. This will demonstrate your sales-driven mindset and results-oriented approach.
Highlight Team Collaboration: Abercrombie & Kent values teamwork, so be sure to mention any experiences where you collaborated with colleagues to achieve common goals. This could include sharing expertise during training sessions or supporting team members during busy periods.
How to prepare for a job interview at Abercrombie & Kent UK
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences and how they have shaped your understanding of luxury travel, as this will resonate with Abercrombie & Kent's brand values.
✨Demonstrate Your Sales Skills
Prepare to discuss specific sales techniques you've used in the past. Highlight your ability to convert leads into bookings and how you’ve exceeded sales targets, as this is crucial for the Senior Travel Consultant role.
✨Know the Company Inside Out
Research Abercrombie & Kent thoroughly. Understand their unique offerings, recent news, and their approach to luxury travel. This knowledge will help you answer questions confidently and show your genuine interest in the company.
✨Prepare Bespoke Itinerary Examples
Be ready to present examples of bespoke itineraries you've created in previous roles. This will demonstrate your creativity and attention to detail, which are essential for crafting memorable journeys for clients.
