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For Companies At a Glance
- Tasks: Create unforgettable travel experiences and build lasting client relationships.
- Company: Join Abercrombie & Kent, a leader in luxury travel for over 60 years.
- Benefits: Competitive salary, commission, generous leave, and wellness perks.
- Why this job: Be part of a passionate team that transforms travel dreams into reality.
- Qualifications: Experience in travel and a strong sales focus are essential.
- Other info: Enjoy ongoing training and global career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
Join one of the world’s leading luxury travel brands. Established 60 years ago, Abercrombie & Kent (A&K) sets the standard for adventurous, luxury holidays worldwide. As a Senior Travel Consultant you’ll create memorable journeys, nurture client relationships, and drive sales across our global network.
Job Overview
The role of a Senior Travel Consultant is to take responsibility for existing Abercrombie & Kent clients and build upon our rapidly growing client base. You will be creating memorable journeys, looking after the client from initial contact through to building itineraries, confirming travel arrangements, making contact upon their return, and setting up their next exciting experience of Abercrombie & Kent.
Responsibilities
- Contact enquiries and nurture initial leads into sales opportunities.
- Maintain up‑to‑date knowledge of all product developments in your region.
- Provide daily updates to your Regional Sales Manager on enquiries, quotes, and follow‑ups.
- Attend product training and company‑sponsored educational trips.
- Create bespoke itineraries, ensuring proposals and quotes are delivered within 24 hrs.
- Maintain professional, friendly relationships with clients throughout the booking process.
- Pre‑travel and post‑travel client calls to seek feedback and resolve any issues.
- Encourage completion of post‑travel questionnaires.
- Research and verify all itineraries using in‑house systems, Amadeus, manuals and guides.
- Follow all company processes, recommend improvements, and cover for absent colleagues.
- Represent A&K at client events and trade exhibitions as an ambassador for the brand.
- Proactively manage progress of itineraries to maximise conversion to bookings and revenue.
- Track and achieve individual and team sales targets, adhering to margin guidelines.
- Collect client information, record reasons for non‑booking trips, and secure repeat business.
About You
Essential: Experience of travel within this region. Passionate about travel and the industry. Sales driven and focused. Positive team player; articulate and creative. Keen to progress and develop a career within the travel industry. Enthusiastic and fun.
Desirable: Travel industry experience.
What We Offer
- Competitive salary plus commission.
- Company pension plan with employer contributions after 5 and 10 years.
- 25 days annual leave plus option to buy or sell 5 days.
- Discounted trips through A&K Travel Benefit Program.
- Discounted Gym Membership (up to £35/month).
- Life Assurance (2x base salary tax‑free).
- Enhanced Paid Parental Leave – 18 weeks full pay.
- Employee Assistance Program – wellbeing resources and counselling.
- £1,000 Recruitment Referral Bonus.
- Cycle to Work scheme.
- Season Ticket Loans.
- Regular Social Events.
Why Work for A&K
Our people foster a supportive environment and provide ongoing training with opportunities to progress your career globally. A&K Philanthropy has supported local communities worldwide for 40 years, and we were recognised by Which? for our client care during the pandemic.
EEO Statement
Abercrombie & Kent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Senior Travel Consultant Beaches in Cheltenham employer: Abercrombie & Kent UK
Contact Detail:
Abercrombie & Kent UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Travel Consultant Beaches in Cheltenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the travel industry. Attend events, join online forums, and don’t be shy about reaching out to current A&K employees on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and what makes you excited about the industry. This will help you stand out as someone who truly cares about creating memorable journeys.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and can make a great impression!
✨Tip Number 4
Prepare for interviews by researching A&K’s offerings and recent news. Tailor your answers to reflect how your skills align with their values and goals. Being well-informed will demonstrate your commitment and readiness to contribute to the team.
We think you need these skills to ace Senior Travel Consultant Beaches in Cheltenham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or adventures that highlight your enthusiasm for creating memorable journeys.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that match the Senior Travel Consultant role. We want to see how you can contribute to our team!
Be Professional Yet Friendly: Remember, we’re looking for someone who can build relationships with clients. Use a warm and approachable tone in your writing to convey your friendly personality while maintaining professionalism.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with A&K!
How to prepare for a job interview at Abercrombie & Kent UK
✨Know Your Destinations
Make sure you brush up on the regions you'll be dealing with. Abercrombie & Kent is all about luxury travel, so having a solid understanding of the destinations and experiences they offer will show your passion and expertise.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully converted leads into bookings. Be ready to share specific examples of how you've nurtured client relationships and driven sales in your past roles.
✨Be Ready for Role-Play Scenarios
Expect some role-play during the interview where you might need to handle a client enquiry or create a bespoke itinerary on the spot. Practising these scenarios beforehand can help you feel more confident and demonstrate your problem-solving skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the role. This not only shows your interest but also helps you gauge if Abercrombie & Kent is the right fit for you.