Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the team to deliver an amazing in-store experience for customers.
- Company: Join Hollister Co., a vibrant brand under Abercrombie & Fitch Co.
- Benefits: Enjoy flexible hours, merchandise discounts, and career advancement opportunities.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred; passion for fashion and customer service is key.
- Other info: Work in a fun environment with a global team that values diversity.
The predicted salary is between 10 - 13 £ per hour.
Hollister Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do- Open and Closing Routines
- Product Knowledge & Brand Awareness
- Business Understanding
- Proactive Thinking
- Attention to Detail
- Register/Point of Sales use
- Asset Protection
- Visual Displays
- System Skills
Schedule will vary weekly but should expect to work at least 12-16 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
What it Takes- Education - High School Diploma / G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred.
- Supervisor / Managerial Experience - No supervisory / management experience is required.
- Customer Focus
- Communication
- Interpersonal Interaction
- Fashion Trend Knowledge
- Outgoing
- Assertiveness
- Adaptability / Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-Tasking
- Applied Learning
- Promoting Diversity & Inclusion
- Work Ethic
- Omni Channel Services
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Flexible Schedule
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who’ll Celebrate you for Being YOU
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer.
Hollister Co. – Key Lead, Metropolis at Metrotown in London employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Key Lead, Metropolis at Metrotown in London
✨Tip Number 1
Get to know the brand inside out! Hollister is all about that laid-back, Californian vibe, so make sure you can chat about their products and values. This will show you're genuinely interested and ready to represent them.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or even pop into the store for a chat. Building relationships can give you insider info and might just help you land that interview.
✨Tip Number 3
Prepare for the interview by practising common questions. Think about how your past experiences align with the Key Lead role. Show them you’re not just a fit for the job, but a perfect match for their team culture!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace the digital side of retail.
We think you need these skills to ace Hollister Co. – Key Lead, Metropolis at Metrotown in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond just your qualifications. Use a friendly tone and share a bit about what makes you unique.
Tailor Your Application: Make sure to customise your application for the Key Lead position. Highlight your retail experience and any leadership skills you have. We love seeing how your background aligns with our values and the role!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what’s important. Make it easy for us to see why you’d be a great fit for the team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie & Fitch
✨Know Your Brand
Before the interview, dive deep into Hollister Co.'s brand values and product offerings. Familiarise yourself with their latest collections and understand what makes their customer experience unique. This knowledge will help you demonstrate your passion for the brand and how you can contribute to enhancing that in-store experience.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experiences, especially any roles where you had to lead or support a team. Highlight specific examples of how you improved customer service or sales in your past positions. This will show that you have the skills needed to be an effective Key Lead.
✨Demonstrate Customer Focus
Prepare to share examples of how you've gone above and beyond for customers in the past. Think about situations where you resolved issues or created memorable shopping experiences. This will illustrate your commitment to providing quality service, which is crucial for the Key Lead role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about the team dynamics, training opportunities, or how success is measured in the Key Lead position. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
