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- Tasks: Lead the team to create an amazing shopping experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts.
- Why this job: Be part of a dynamic team and grow your career in retail.
- Qualifications: Retail experience preferred; strong communication skills are a must.
- Other info: Opportunities for training and career advancement await you!
The predicted salary is between 11 - 15 £ per hour.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
As a Key Lead, you are responsible for ensuring all customers receive a quality in-store experience. Key Leads support by taking responsibility on the sales floor, acting as a point of contact for sales floor and stock associates, and training them. Additionally, they ensure that store operations run smoothly. Key Leads are part of the management team, taking responsibility for the store's performance by ensuring customer experience on the sales floor and achieving daily sales targets with the team.
Your Responsibilities:
- Opening and closing routine
- Product knowledge and brand awareness
- Understanding and analysing key metrics and sales
- Proactive thinking and attention to detail
- Register/Point of Sales use
- Asset protection
- Responsibility for visual displays and merchandise presentation
- Ensuring system skills are maintained
Schedule Requirements:
Availability schedule will vary weekly but should expect to work at least 20 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
What it Takes:
- Education - High School Diploma/G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred
- Supervisor/Managerial Experience - No supervisory/management experience is required
- CEFR B2 Fluency in English & German, required
- Customer focus and strong interpersonal communication skills
- Fashion trend knowledge
- Outgoing and assertive
- Adaptability/Flexibility & Stress Tolerance
- Multi-tasking ability and strong work ethic
What You'll Get:
As an Abercrombie & Fitch Co. associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values.
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Employee assistance program; access to free psychological and behavioural health counselling
- Flexible Schedule
- Opportunities for Career Advancement
- Training and Development
The starting rate for this position is €14.98 per hour. The starting rate and range may be modified in the future.
Hollister Co. – Key Lead (m/w/d), Shopping City Sud in London employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Key Lead (m/w/d), Shopping City Sud in London
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hollister's vibe and values. Familiarise yourself with their products and customer experience. This will help you connect better during the chat and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with the Key Lead role. The more comfortable you are, the more confident you'll come across!
✨Tip Number 3
Dress the part! Since you're applying for a fashion-forward brand, make sure your outfit reflects Hollister's style. Show them you understand their aesthetic while still being yourself. It's all about making a great first impression!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a nice touch that many candidates overlook!
We think you need these skills to ace Hollister Co. – Key Lead (m/w/d), Shopping City Sud in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for fashion and customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any retail or supervisory roles you've had, and how they relate to the Key Lead position. We love seeing how you connect your skills to our needs!
Show Your Availability: Since the role requires flexibility, be clear about your availability in your application. Let us know when you can work, especially on weekends and holidays, as this will help us understand how you fit into our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Abercrombie & Fitch
✨Know the Brand Inside Out
Before your interview, make sure you research Hollister Co. and its parent company, Abercrombie & Fitch. Understand their values, product lines, and target audience. This will help you demonstrate your passion for the brand and how you can contribute to their mission.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experience in detail. Highlight specific examples where you provided excellent customer service or contributed to sales goals. This will show that you have the skills needed for the Key Lead position.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and leadership skills. Think of scenarios where you had to handle difficult customers or train new staff. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Dress the Part
Since you're applying for a role in fashion retail, your appearance matters. Dress in a way that reflects the Hollister brand while still being professional. This shows that you understand the importance of brand representation and are serious about the role.
