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- Tasks: Lead the team to create an amazing shopping experience for customers.
- Company: Join Abercrombie & Fitch Co., a global leader in fashion retail.
- Benefits: Enjoy competitive pay, flexible hours, and employee discounts.
- Why this job: Be part of a dynamic team that celebrates individuality and creativity.
- Qualifications: Retail experience preferred but not required; strong communication skills a must.
- Other info: Great opportunities for career growth and personal development.
The predicted salary is between 11 - 12 £ per hour.
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are.
As a Key Lead, you are responsible for ensuring all customers receive a quality in-store experience. Key Leads support by taking responsibility on the sales floor, acting as a point of contact for sales floor and stock associates, and training them. They ensure that store operations run smoothly and are part of the management team, responsible for driving store performance through customer experience and achieving daily sales targets.
Your Responsibilities:
- Opening and closing routine
- Product knowledge and brand awareness
- Understanding and analysing key metrics and sales
- Proactive thinking and attention to detail
- Register/Point of Sales use
- Asset protection
- Responsibility for visual displays and store presentation
- Ensuring system processes are followed
Work Schedule Requirements:
Availability schedule will vary weekly but should expect to work at least 20 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
What it Takes:
- Education - High School Diploma/G.E.D. equivalent preferred
- Retail Experience - At least 1 year of retail experience is preferred
- Supervisor/Managerial Experience - No supervisory/management experience is required
- CEFR B2 Fluency in English & German required
- Customer focus
- Communication and interpersonal interaction skills
- Fashion trend knowledge
- Outgoing and assertive
- Adaptability/Flexibility & Stress Tolerance
- Poise & Ambition
- Multi-tasking ability
- Applied learning and work ethic
- Omni-channel services experience
What You’ll Get:
As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values. Benefits include:
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Employee assistance program; access to free psychological and behavioural health counselling
- Flexible Schedule
- Opportunities for Career Advancement
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU
The starting rate for this position is €14.98 per hour. The starting rate and range may be modified in the future.
Abercrombie & Fitch Co. is an equal opportunity employer.
Hollister Co. – Key Lead (m/w/d), Shopping City Sud employer: Abercrombie & Fitch
Contact Detail:
Abercrombie & Fitch Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. – Key Lead (m/w/d), Shopping City Sud
✨Tip Number 1
Get to know the brand! Before your interview, dive into Hollister's vibe and values. Familiarise yourself with their products and customer experience. This will help you connect better during the chat!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. This will boost your confidence and help you articulate your thoughts clearly when it’s your turn to shine.
✨Tip Number 3
Dress the part! Show up in something that reflects the Hollister style. It’s not just about looking good; it shows you understand the brand and are ready to represent it.
✨Tip Number 4
Follow up! After your interview, drop a quick thank-you note to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the role!
We think you need these skills to ace Hollister Co. – Key Lead (m/w/d), Shopping City Sud
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for fashion and customer service.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. Mention any retail or leadership roles you've had, and how they relate to the Key Lead position at Hollister.
Show Your Availability: Since the role requires flexibility, be clear about your availability in your application. Let us know when you can work, especially on weekends and holidays!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it’s super easy!
How to prepare for a job interview at Abercrombie & Fitch
✨Know Your Brand
Before the interview, dive deep into Hollister Co.'s brand values and product offerings. Familiarise yourself with their latest collections and understand what makes their customer experience unique. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Retail Experience
Be ready to discuss your previous retail experiences, especially any roles where you had to lead or support a team. Highlight specific examples of how you improved customer service or sales, as this aligns perfectly with the Key Lead responsibilities.
✨Demonstrate Proactive Thinking
During the interview, share instances where you took initiative in past roles. Whether it was resolving a customer issue or improving store operations, showcasing your proactive mindset will resonate well with the leadership qualities they seek.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's goals, team dynamics, or customer engagement strategies. This not only shows your enthusiasm for the role but also your understanding of the importance of teamwork and performance in a retail environment.
